This job listing has expired and the position may no longer be open for hire.

Inside Sales Manager at Akzo Nobel Specialty Chemicals

Posted in Other 30+ days ago.

This job brought to you by CareerBuilder

Location: Reading, Pennsylvania

Job Description:
AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including International, Interpon, Sikkens and Chemcraft - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 35,000 talented people who are passionate about delivering the high-performance products and services our customers expect. In North America, we've been producing innovative, high-performance coatings since 1888. Today, you can find AkzoNobel's products supporting industries ranging from aerospace to consumer electronics, infrastructure, transportation, home décor, furniture and marine vessels. With a regional headquarters in Nashville, Tennessee, AkzoNobel's North America operation includes 3,500 employees at more than 30 manufacturing sites, technology labs and business offices. For more information please visit

Job Purpose

Manage the sales effort of individuals assigned Region including the development and implementation of a strategic sales plan.

Key Accountabilities

  • Develop and manage the business plan for the NAR Inside Sales Region consisting of the US and Canada as it pertains to the following:
    • Annual Sales Budgets
    • Initiate, develop and launch key selling strategies
    • Manage channel churn
    • Maintain and grow annual CM%
    • Manage cannel digital ecommerce selling
    • Review selling metrics to ensure that the business plan is achieved
  • Directing the sales activities of the Inside Sales Region (United States and Canada) to meet the sales objectives as defined by the Sales and Marketing Director - SBU Americas including but not limited to:
    • Aligning and assigning customer accounts to sales personnel to sustain profitable growth
    • Directing the technical efforts in the Western region by assigning priorities to targets and major business opportunities.
    • Manage the low cost to serve sales channel
    • Manage OWC
      • Inventory control
      • iMonitor receivables
  • Develop and communicate strategic sales plans to grow market share and sales revenue within the territory and market segment(s) while maintaining business unit profitability goals.
  • Prospect, sell and close new accounts within the General Trade Coaters and General Industrial Market Segments.
  • Assist customers with trouble shooting/problem solving - i.e. product/application complaints, shipping, freight, pricing issues, etc.
  • Support hybrid account strategies with Account Managers.
  • Ownership for the inventory demand planning process and metrics for the territory aimed at delivering increased customer satisfaction.
  • Use and maintain management of Sales Force Automation Tools utilized by the business unit.

Key Activities

  • Actively manage the "Cost to Serve" model for the region and at each account.
  • Ensure regional sales goals are achieved through the effective placement and motivation of sales and support professionals.
  • Assesses data provided by sales staff and implements regional sales strategies; identifies business opportunities and pinpoint problem areas.
  • Establishes and builds strong client relationships over time that allow for continuity and ongoing representation reinforced by the sales team.
  • Periodically conduct regional needs assessment:
    • Current service model
    • Regional customer needs
    • Service requirements
    • Product offerings
    • Market price structures
    • Competitive behaviors
  • Attend and participate in Powder Plant Programs/Committees/Training as required, such as Department Safety, Plant Safety, Behavioural Safety, Housekeeping Audit Teams, ISO, Life Saving Rules or any other safety programs.
  • Participate in the Powder Safety Journey. Adhere to the Golden Principle which is simply to intervene to stop work if conditions or behaviour are unsafe.


  • 10 years' sales and/or marketing experience in coatings or a related field.
  • Outstanding leadership skills with well-developed interpersonal skills.
  • Strong background in consultative, multi-channel, digital sales/sales management.
  • Creative and original thinker, self-motivated and determined.
  • Strong written and oral communication skills.
  • Must have a broad depth of the products offered by AkzoNobel and their end user markets.
  • Position must work closely with Marketing in support of regional digital marketing, RTS sales, eCommerce digital sales channel, and regional stocking programs.


  • High school diploma or equivalent required. Bachelor's Degree preferred.

Working with AkzoNobe l

Employment at AkzoNobel is contingent upon the successful completion of both a pre-employment background check and a drug screening. In some case, pre-employment physicals may also be required.

All candidates hired must be able to provide proper documentation of their eligibility to work in the US.

AkzoNobel is an E-Verify Employer.

AkzoNobel is an Equal Opportunity Employer - Minorities / Females / Disabled / Veterans (M/F/D/V).

Nearest Major Market: Reading PA