Posted in Banking 30+ days ago.
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Location: Yakima, Washington
A Mortgage Loan Consultant with Willamette Valley Bank must be highly ethical and have respect for our clients and our brand. Continually and proactively identifies, develops and maintains a quality network of business relationships that serves as a recurring of referrals for new mortgage lending opportunities. Mortgage Loan Consultants ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.
This position is located in Yakima, WA.
Duties and Responsibilities: .Develop knowledge of company products, policies, procedures, and underwriting requirements. Develop and maintain a high degree of visibility for WVBK in the marketplace. Develop and maintains successful relationships with business referral sources. Collect and analyze customer financial information, determine appropriate mortgage loan financing options for WVBK clients. Provides complete loan applications to fulfillment center partners. Adheres to minimum required production standards as communicated by mortgage management.
Key Accountabilities: Stay abreast of new types of loans and other financial services and products in order to better meet customers’ needs. Deliver an extraordinary client experience by exceeding expectations. Committed to excellent customer service. Attend company sales meetings. Foster a positive and proactive work environment for team members. Ability to analyze and comprehend complex financial data and provide mortgage loan options. Communicate clearly and effectively, both verbally and in writing, across a variety of audiences. Comply with and follow all applicable policies and procedures as well as governing laws and regulations. This includes but is not limited to: Performing all assigned duties under the WVBK compliance programs and related laws and regulations. Successfully completing all mandatory compliance training as assigned in a timely manner.