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Senior Payment Research Associate (Accounts Receivable) at PREMIER Bankcard LLC

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Sioux Falls, South Dakota

Job Description:

Are you looking for an opportunity to use your financial background? The qualified candidate will be responsible for assisting with daily settlement department functions and making recommendations and updates to policies and procedures. PREMIER Bankcard is looking for an individual who displays strong leadership to join their team!

Compensation and Schedule

Competitive pay based on prior work experience.

Full-time Hours:
Monday - Friday 8:00 a.m. - 5:00 p.m.

Essential Duties and Responsibilities

  • Posts credit card payments on FDR and/or internal data base system.

  • Reverses payments on FDR and/or internal data base system.

  • Balances payments and returned items.

  • Processes transactions to enroll and/or cancel customers in PREMIER Auto Pay.

  • Sends letters as required by policy.

  • Prints, balances, and deposits auto draft checks.

  • Balances refund reports, review accounts requiring a refund and process accordingly

  • Processes adjustments as needed per procedure.

  • Monitors and reports all unresolved issues as defined in procedures to supervisor.

  • Performs miscellaneous support functions for the department.

  • Determines the appropriate balancing and accounting entries necessary to complete the daily posting entries.

  • Organizes and prepares files for off-site storage.

  • Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly.

  • Completes and resolves advanced research issues.

  • Resolves outstanding research entries in a timely manner.

  • Monitors and reports outstanding items to supervisor as defined by procedure.

  • Assists in training and mentoring co-workers.

  • Review and demonstrate various steps of current process to co-workers.

  • Assists management with work flow objectives.

  • Assists in reviewing and revising procedure manual.

Skills and Qualifications

  • Must possess knowledge of many of the Settlement Department functions and complete Senior Settlement Specialist Career Path requirements as defined by Settlement management.

  • Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.

  • Basic computer skills and proficiency of the English language.

  • Exceptional verbal and written communication skills.

  • Ability to concentrate and work independently.

  • Attention to detail, analytical and problem-solving skills.

  • Capacity to learn, adapt to change, and become proficient quickly.

  • Ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold The PREMIER Way.

Culture and Benefits

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some epic parties—from concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities.

We’re Investing in You

  • Additional monthly compensation for high performers in the form of incentives, spot awards and bonuses

  • Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD&D, company match 401(k), long and short-term disability plans

  • Generous time off plans including PTO, Sick Pay, and Bonus Days

  • 401(k) – Dollar-for-dollar match up to 5% of total compensation, 100% employee-owned

  • Growth plans and career pathways having the opportunity to receive an hourly wage increase

  • PREMIER Wellness Program

  • Special discounts and pre-sell offers for Denny Sanford PREMIER Center events

  • Paid community volunteer hours

  • Special employee parties and incentives

Application Process

To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at to view any status changes.

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.



  • Microsoft Excel

  • Attention to Detail

  • Problem Solving

See job description