Posted in General Business 30+ days ago.
This job brought to you by eQuest
Location: Winston Salem, North Carolina
Under supervision of the Sr. Manager, Sales Operations, the Salesforce Admin role would be dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce.com system based on the overall company needs; yet this person would possess the skillset to customize the system to the individual business unit needs. This role is all in an effort to support the on-going development of the Salesforce.com lightning Financial Services Cloud (FSC) The BA is responsible for systems administration and custom development; standard and ad hoc reporting, analysis and insights; associate training; and project design and implementation in areas such as CRM, acquisition integrations, sales KPIs, and special projects as assigned.
CRM (Salesforce.com) Administration, Development, Support and Training - Proactively develop, administer and manage a system of data we can trust with ownership in data structure and user experience, onboarding, training initiatives, and ongoing support. Plays a lead role in the company-wide strategy, planning, execution and support of CRM (Salesforce.com), CPQ (Salesforce), and sales process integration for acquisitions.
Sales Data Management and Reporting - Uses CRM and other resources to provide meaningful ad hoc reporting and analysis to sales, Executive leaders and others as needed
Sales Tool Development
Special Project Management & Support - Helps with cross-team process improvement or reporting projects as needed by leveraging Excel and Salesforce expertise.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.
While performing the duties of this job, the associate is:
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Frequently required to view items at an extremely close range and must be able to adjust and readjust focus.
Occasionally: Job requires this activity up to 33% of the time
Frequently: Job requires this activity between 33% - 66% of the time
Regularly: Job requires this activity more than 66% of the time