FHA Property Preservation at Freedom Mortgage

Posted in Other 24 days ago.

This job brought to you by Local Organization

Location: Jacksonville, Florida

Job Description:

Freedom Mortgage

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

Job ID: 5148
Location: Jacksonville, FL
Functional Area: Servicing
Department:FHA Claims/Prop Pres
Employment Type:Full Time
Relocation Provided: No

Position Description:


The Property Preservation Specialist will be responsible for reviewing reports produced by our preservation vendor and identifying any and all issues which will prevent deterioration to the Freedom Mortgage serviced asset. The Property Preservation Specialist may be responsible for filing hazard claims on damaged properties, reviewing work orders submitted by field vendors, coordinating preservation efforts, and also adhering to all local ordinances by registering properties at the appointed time.

Essential Job Functions:

  • Responsible for ordering and managing property inspections and preservation needs for properties serviced by Freedom Mortgage.

  • Responsible for ordering and reviewing bids for property preservation work and property securing as needed.

  • Monitor vacant property, damaged property, and bad address reports from preservation vendor.

  • Work with preservation vendor to ensure all preservation requirements are met as outlined by each investor.

  • Work with Foreclosure department, HUD contractors, and Preservation vendor to placed properties into conveyance condition as outlined by HUD.

  • Order and mange Vacant Property Registrations and de-registration process.

  • Work with Hazard Claim Vendor to file claims, and repair damaged properties.

  • Work with local code enforcement officers to remediate any property violations.

  • Responsible for conducting monthly vendor scorecard audits.

  • Responsible for ensuring compliance with directives, both verbal and electronic, from regulatory agencies, CFPB, GSE's, investors and insurers for Default Services functional work groups

  • Understand and Adhere to Claims Processing procedures conducted in compliance with Freedom Mortgage, GSE, and Private Mortgage Insurer requirements as well as CFPB, state and federal guidelines.

  • Review of various current reports and assistance with identification of new reports, including ensuring department SLAs are met

  • Establish and foster a work culture at all levels within the operation which is positive, collaborative, respectful, optimistic, and capable of driving long term operational sustainability.

  • Serve as primary point of contact to internal and external parties for escalations related to one or more business functions in pre/post foreclosure areas to minimize reputational impact to Freedom Mortgage and ensure optimal resolution for business unit.

  • Work with management to develop and implement new or revised processes and guidelines and realize process efficiencies and potential gaps created within Preservation department or with designated vendor.

  • Assist with delegations of new case assignment, case resolution, and timely reimbursement for services rendered to vendor(s).

  • Reviewing account history and putting together a chronological history of the preservation efforts.

Other Related Duties:
  • Performs other related duties as assigned


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

  • High School Diploma/GED required; 1-3 years Mortgage Default Claims experience preferred

  • Possess the ability to work independently as a team player and adapt to a fluid work environment with changing regulations and processes.

  • Detail oriented, excellent problem solving and organization skills.

  • Working knowledge of Outlook, Word, Excel and Adobe Professional
    Advanced knowledge of FHA, VA, conventional, FHLMC, FNMA and private investor guidelines regarding Mortgage Default Servicing guidelines

  • Knowledge of Mortgage Bankruptcy, Property Preservation, Foreclosure, or REO servicing

  • Experience using Fiserv.

  • Conflict resolution, Negotiation and Process improvement skills.

  • Vendor Management/Support experience


Freedom Mortgage is a privately held, full-service residential mortgage lender licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands. We are one of the largest and fastest-growing privately held mortgage companies in the country, as well as a top 5 residential lender in the USA. Freedom Mortgage currently services more than 225 billion dollars in loans. And we are continuing to grow! Freedom Mortgage is proud to be recognized by Inc. Magazine's, Inc. 5000 rankings for the fastest growing private firms in the nation for six consecutive years (2013-2018).

Freedom Mortgage has over 4000 employees and offices nationwide. Locations include suburban Philadelphia (we have multiple sites in Southern New Jersey) and Fishers, IN, two regions where we were named Top Workplaces (The Indianapolis Star named Freedom Mortgage at Top Workplace four years in a row). We also have large operating centers in Melville, NY; Jacksonville, FL; San Dimas, CA; and Tempe, AZ; and Columbia, MD

Freedom Mortgage team members enjoy our total rewards program, including excellent benefits, perks, business casual dress, rewards programs, training, development and career opportunities. Community spirit is one of our shared values and Team Freedom Cares is our philanthropic arm helping us get involved in the communities in which we operate. Learn more about us and apply!