The Kids’ Club Supervisor is responsible for leading the Kids’ Club team to achieve safe, clean, and fun child-care services and children’s programs that exceed member and guest expectations. The Kids’ Club Supervisor will interact positively with prospects, members, guests, and staff to ensure a positive experience.
Deliver the ultimate fitness experience to every member, every time
Ensure an entertaining and safe experience for members’ children in keeping with company standards
Create age-appropriate activities and programming
Recruit, train, and manage Kids’ Club staff
Assist in day-to-day club operations as member of management team
Ensure Kids’ Club rules and regulations are followed at all times, with children’s safety as the number one priority
Create and implement child-care schedule while staying on budget
Develop systems for covering absences and finding substitutes
Supervise and review Kids’ Club staff, providing ongoing feedback and annual evaluations
Create budget projections and financial reports for the department
Develop and market Kids’ Club programming
Share all programming and registration information with Front Desk staff
Track revenue, payroll, and expenses against establish budgets
Prepare departmental payroll on time and accurately
Conduct emergency action drills quarterly with staff
Provide ongoing child-care training for staff, holding quarterly meetings
Post evacuation routes at all Kids’ Club room exits and train department and management staff on specific Kids’ Club emergency procedures
Provide members and parents with consistent, proactive hospitality
Respond to any member or guest concerns or comments within 24-48 hours
Understand and model employee standards of conduct and ethics
Uphold club building, facilities, service, program, and emergency procedures
Act as Manager On Duty when required
Meet weekly with general manager
Assume other duties as assigned
Work early morning, evening, and weekend hours as necessary
Required Knowledge, Skills & Abilities:
Excellent verbal and nonverbal communication skills
Excellent listening skills
Ability to motivate and nurture others
Strong work ethic that includes punctuality, organization, and attention to detail
Ability to maintain a friendly, enthusiastic, and positive attitude
Outwardly facing professional appearance
Confidence and desire to create new relationships quickly
Ability to quickly acquire and apply new knowledge and skills
Ability to multitask and work well under pressure
Proven ability to lead a team
Ability to work with budgets and money, including financial projections
Basic computer skills (MS Office, email, MS Windows)
Required Experience, Education & Certifications:
High school diploma or GED
Six months’ program planning experience preferred
Certification in infant, child, and adult CPR
Physical Activities, Physical Requirements, Visual Acuity & Working Conditions:
Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Bending legs at knee to come to a rest on knee or knees.
Bending the body downward and forward by bending leg and spine.
Moving about on hands and knees or hands and feet.
Extending hand(s) and arm(s) in any direction.
Particularly for sustained periods of time.
Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Applying pressure to an object with the fingers and palm.
Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
All US Fitness team members receive:
Complimentary Membership and Guest Privileges
Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
Discounts on Serenity Day Spa Services and all apparel
Employee Referral Gift
In-house Continuing Education Credits and CEC Reimbursement
Additional Full Time Benefits:
Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
401(k) Retirement Plan
Paid Time Off
Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.