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Operations Administrator - Quality Management Services at Mayo Clinic

Posted in General Business 30+ days ago.

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Type: Full-Time
Location: Jacksonville, Florida

Job Description:








Quality Management Services

Position description

The administrator occupies a unique leadership role within the organization. One of the successes of Mayo has been the collegiality and mutual support demonstrated by physician and administrative leadership. This partnership brings together the clinical and managerial talents necessary to achieve the Mayo Clinic strategic and operating plan. The administrative and physician leadership roles cannot be separated. The purpose of the partnership is:

  • To translate the institutional vision to meaningful and effective operational responses

  • To bring an institutional perspective to daily decisions and to bring an operational perspective and experience back to the institution

  • To see, initiate and organize opportunities to improve service and quality and to act as a catalyst for realizing these improvements

  • To act as a facilitator, champion and generator of new ideas and a mediator on difficult issues

  • To bring awareness of current external issues such as reimbursement, legislative, alternative delivery modes, etc.

  • To assist physician and allied health staff in developing leadership, managerial skills and succession planning

  • To have adequate knowledge and perspective of Mayo Clinic and business operations to know when and where to acquire additional input and expertise

  • To provide financial oversight of department.

    The administrator may provide direct patient care, contingent upon maintaining appropriate licensure and competencies.


    Master's degree in business, health care administration or related field and five years healthcare management experience required. Operational experience must include demonstrated ability to work collaboratively with multiple disciplines (i.e., physician, scientist, administrative, supervisory, and allied health staff.) Must have demonstrated competencies in leadership, management, operations and communication.

    For Operations Administrators hired prior to March 2012, a minimum education requirement is a Bachelor's degree, Master's degree preferred.

    Additional qualifications

    Incumbents may be expected to rotate through a variety of clinical department or division assignments with the duration of the rotation usually lasting 3-6 years.

    Exemption status


    Compensation Detail

    Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $4919.20, based on a full-time position.

    Benefits eligible



    Full Time

    Hours / Pay period


    Schedule details

    M-F, day shift

    Weekend schedule

    As needed

    Site description

    Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The "River City by the Sea" has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!


    Administration, Business, Finance

    Job posting number



    Jessica Gartner

    Equal opportunity employer

    Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).


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