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Continuous Improvement Measurement Specialist at Nemours

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Jacksonville, Florida

Job Description:

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

The Measurement Specialist provides continuous improvement support to Nemours by functioning as an analyst and consultant as required. This individual focuses on data collection for baseline workflow activities, developing target measures for workshop efforts, and developing and refining daily management system measures. This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational, and enterprise systems areas.

  • Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.

  • Collaborate with clinical, operational, and enterprise Associates to develop baseline data measures, proposed workshop target measures, and proposed daily management system measures.

  • Participates in direct observation to: (1) understand process work flow, and (2) gather baseline data that assists with workshop and model line preparation.

  • Contributes to the development of standard work around data collection, manipulation, and analysis.

  • Researches and identifies relative benchmarks to be used in the establishment of daily management measures to ensure compliance with standard work.

  • Extract, manipulate, analyze electronic data from data warehouse repository in support of workshop and/or model line efforts. Provide analysis in appropriate visual format to customer (e.g. spreadsheet, graph, flow diagram).

  • Uses knowledge of waste elimination tools and techniques to identify clinical and operational opportunities for improvement.

  • Develop and maintain a working relationship with Data Warehouse personnel.

  • Design, test, and revise data capture techniques for use in continuous improvement workshop and model line efforts.

Job Requirements

  • Bachelor's degree required.

  • Knowledge/experience continuous improvement/Lean concepts a plus.

  • Experience with spreadsheet/database required.

  • Ability to collect and analyze data, both manually and electronically, and manipulate data through Excel and visual presentation tools (e.g. PowerPoint, Visio) required.

  • Ability to prioritize, plan and execute required. 

  • Ability to handle various tasks simultaneously required.

  • Ability to use tact, judgment and diplomacy required.

  • Excellent interpersonal skills required.

  • Excellent oral and written communication skills required.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.