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Sr. Technical Product Manager, Platforms at AT&T

Posted in Other 30+ days ago.

Location: Dallas, Texas

Job Description:

At AT&T, we’re connecting the
world through the latest tech, top-of-the-line communications and the best in
entertainment. Our groundbreaking digital solutions provide intuitive and
integrated experiences for millions of customers across online, retail and care
channels. Join our mission to deliver compelling communication and entertainment
experiences to customers around the world as we continue to evolve as a
technology-powered, human-centered organization. As part of our team, you’ll
transform the way we deliver a seamless customer experience with digital at the
center of all you do. In our world, digital is much larger than just an
eCommerce channel, we are transforming all channels to digitally perform as one
team to create a better customer experience.  As we move through 2020, the
digital transformation will revolutionize the digital space and you can build a
career that will propel your future.

Position Overview

Digital Platform Product team is looking for a Senior Product Manager who is
passionate about the eCommerce industry and has analytical and multi-task
abilities to thrive in a fast-paced environment. As a Sr. Technical Product Manager, you
will be responsible for charting and executing the course for AT&T’s customer
and employee digital experience across our consumer distribution channels. You
will lead the software product development life cycle from inception to
production launch and post production support.  You must possess strong
technical background to ensure you are designing modular &
scalable web components, you must have experience leading large
cross-organizational software development projects and have a well-rounded
technical background in current web and micro-service technologies.


  • Responsible
    for the success of a product or group of products through development and
    execution of comprehensive marketing plan including new and emerging products,
    technologies and/or applications.
  • Provide leadership to IT product teams to drive technical
    development and provide visibility of product status to Executive Leaders
  • Conduct
    multi-year product planning to determine product life-cycle decisions, ensure
    consistency with overall marketing and corporate strategy, and achieve product
    performance, revenue, market share/penetration, and profitability objectives
  • Develops
    strategic product plans to bring data from disparate billing systems and
    develop microservices for easy access of the data
  • Serve
    as a key liaison between Business and IT teams (Product, UI, Development, QA
    and Production Support) to facilitate product development.
  • Complete
    functional and technical analysis for new features and technical projects.
  • Write
    technical documentation: Architecture diagram & sequence diagrams
  • Manage
    multiple projects simultaneously and perform a variety of tasks to help
    delivering more value to our customers.
  • Acts
    as team lead as needed to provide leadership to less experienced professionals


  • Bachelor’s
    degree in Computer Science, Information Systems or related field.
  • 5+ years of
    experience in a platform or Technical Product Management role
  • 3+ years of
    experience in architecture and design of systems using Micro services
  • Solid
    technical background with understanding and/or experience in software
    development and web technologies
  • Expert
    knowledge and experience developing REST clients and services.
  • Strong
    knowledge and experience being responsible for running applications in
  • Strong
    knowledge and experience using platform-as-a-service deployment environment.
  • Strong
    knowledge and experience with continuous integration and continuous delivery.
  • Strong
    knowledge and experience with both container and cloud VM application
    deployment models.
  • Experience
    working within agile/scrum/kanban development team
  • Excellent
    written and verbal communication skills with demonstrated ability to
    present complex technical information in a clear manner to peers,
    developers, and senior leaders.


Jira, REST
services, Jenkins, Git, Adobe Analytics