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Caseworker 2 -TCOOMMI - #1218 at Central Counties Center for MHMR Service

Posted in Nonprofit - Social Services 30+ days ago.

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Type: Full-Time
Location: Killeen, Texas

Job Description:

Performs moderately complex (journey-level) case management work. Provides services exclusively to TCOOMMI referred parolees and probationers who suffer with mental health or other co-occurring disorders that qualify for TCOOMMI intensive case management (ICM) services. 90% of offenders served by this position are felons. Work involves developing and maintaining contact with clients, client families, and service providers for medical, social, behavioral, educational and related service needs for the period of ICM services. Work will involve rehabilitative skills training, developing and maintaining the linkages to needed services and community resources to reduce the chances of the consumer recidivating back into the justice system. Position coordinates efforts to serve TCOOMMI consumers at the centers various locations, may work with offenders in the clinics, community settings, jails, treatment centers and other facilities. The clinician will maintain contact and closely coordinate with parole and probation officers re: the progress of the offender. The clinician will provide various services up to and including; Psycho-social Rehabilitation services, Skills Training and Development, Case Management, Medication Training and Education, Supported Housing, and Supported Employment Services. This person in this position will link offenders to the clinics medication services in a timely manner to assure medications are continued when the offender is discharged from Texas Department of Criminal Justice facilities and/or other contracted therapeutic treatment centers (TTC). May also provide COPSD services to offenders who are dually diagnosed w/ mental health & substance use disorders.

Will prepare and submit incident reports to TCOOMMI, assist with TCOOMMI audit requirements as needed. Will participate in monthly staffing meetings with area parole office to review potential referrals and provide progress updates to parole office representatives. Will participate in mandatory TCOOMMI meetings and trainings. Works under moderate supervision with fair latitude for the use of initiative and independent judgment. Participates in refresher training and time studies for Medicaid Administrative Claiming (MAC). This employee will abide by the centers work values addendum. This employee will meet the respective productivity standard set by the center.


  • Completes Texas Resiliency and Recovery assessments with TCOOMMI referred consumers as required for authorization of services.

  • Identifies and coordinates offenders access to needed therapeutic and rehabilitative services including inter and intra agency resources.

  • Completes individualized treatment and recovery planning with clients based on clients needs. Plan includes goals, objectives and strategies for achieving goals and objectives. Reviews and modifies plan every 90 days and as needed.

  • Meets Centers productivity standard for assigned caseload size of ICM 20-25 clients that receives 3.5 hrs. Month of MH services 100% of the time and document reasons if goal is not met.

  • Facilitates transfers to appropriate treatment location for offenders transferring to other counties outside the centers catchment area. Coordinates transfers to routine services for offenders remaining in the catchment area upon completion of COC services.

  • Follow-up with offender within 24 hours of missed appointment either in person or by phone.

  • Notifies supervising parole /probation officer within 24 hours of a missed appointment and document progress note by phone or email.

  • May co-facilitate Interdisciplinary team meetings with the offender, supervising parole/probation officer, program director or designee and medical personnel (psychiatrist, nurse) as available.

  • Ensures offender is screened for eligibility for local, state and federal benefits 100 % of the time. (Food stamps, Supplemental Security Income/Social Security Disability, Medicaid, Medicare, etc)

  • Ensures applications for aid/assistance are completed and submitted as required 100 % of the time.

  • Ensures all client services are documented.

  • Updates TCOOMMI Web app daily and as needed with client information.

  • May make referrals in TCOOMMI Webapp to receiving TCOOMMI programs as needed.

  • Serves as liaison between clients, their families, State and judicial systems, and facility or treatment providers.

  • Coordinates follow-up efforts for TCOOMMI referrals that miss appointments. Completes TCOOMMI incident reporting as needed.

  • Submit monthly reports to TCOOMMI 100% of the time as required. May assist in collection & presentation of records for TCOOMMI audits.

  • Fulfills clinical documentation requirements in order to accurately evaluate clients progress in treatment and ongoing client & family educational /skills training needs 100% of the time per Center Standards.

  • Assists in the development of policies and procedures applicable to program functioning.

  • Participates in quarterly training and time studies for Medicaid Administrative Claiming (MAC).

  • Work behavior must be compatible with Center value statement.

  • Must be able to annually pass TCOOMMI background check.

  • Meets and maintains all minimum service requirements according to Center requirements, Resilience Disease Management Design and Texas Administrative Codes

  • Document case records, assessments, person centered recovery plans and progress notes according to Center requirements and Texas Administrative Codes. Employees will maintain complete and accurate consumer medical records and keep all such information confidential.

  • Participation in all MAC random moment training sessions. Participate in MAC random moment time studies as directed.

  • Performs related work as assigned.

  • Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of programs processes.

  • Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center.

  • Frequent daily driving within the catchment area is required.



  • Experience in a field relating to the agency program. (psychology, counseling, social work, criminal justice)

  • Experience in social services work. Graduation from an accredited four-year college or university with major course work in behavioral sciences, social sciences, humanities, or a related field is generally preferred.

  • May require licensure as a clinical social worker by the Texas State Board of Social Worker Examiners.


  • Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position.

  • Knowledge of community resources; of case management principles, objectives, standards, and methods; and of program policies and procedures.

  • Ability to assess client needs, to coordinate client services, to monitor program effectiveness.

  • Knowledge of mental illness and emotional components of physical illness; of rehabilitation and psychotherapeutic methods; of casework principles; of community resources; and of the principles, methods, techniques and practices of clinical work. Knowledge of criminal justice system.

  • Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel.

  • Ability to see, hear and talk effectively within job requirements.

  • Ability to stand, sit and walk for extended periods.

  • Ability to effectively handle potentially aggressive behavior in a positive manner.

Relationship Skills

  • Ability to communicate effectively, both verbally and in writing.

  • Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.

  • Ability to perform tasks effectively and efficiently.

  • Ability to plan and schedule work and implement directives without constant supervision.

  • Ability to present a professional appearance and conduct when representing the Center.

  • Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.

  • Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.

Additional Requirements

  • Must have and maintain a valid drivers license with an acceptable driving record.

  • Regular attendance and reliability is critical to business operations.

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, postage machines, and fax machines.


  • May be required to travel to other Center locations.

Other Duties

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.