Posted in Admin - Clerical 30+ days ago.
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Location: Scranton, Pennsylvania
The Client Service Account Manager (CSAM) is a professional level position that requires the ability to work both independently and as part of a team.
This role is responsible for maintaining and enhancing relationships with retirement plan clients and key intermediaries, ensuring client satisfaction in partnership with the Relationship Management team. This is accomplished through periodic client meetings and discussions covering administrative and service components of their plan or plans. The CSAM will manage all plan related design changes and act as the liaison between the retirement plan contacts/key intermediators and all internal business areas of Prudential. The ideal candidate will also possess strong verbal and written communications skills.