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Supv Production Operations at Cox Automotive

Posted in Other 30+ days ago.

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Type: Full Time
Location: Sacramento, California





Job Description:

Dealertrack is currently looking for an Operations Supervisor with business and
project management experience to join our team in Sacramento, CA.

Job Overview:

The Operations Supervisor is responsible
for the oversight and execution of daily duties, work flow and management of
the department.

Responsibilities:

Supervises, coaches, trains, and mentors and provides
guidance and assistance to staff in order to meet business goals and objectives
Maintain Service Level Agreements with Clients for all
transactions
Interview applicants and make recommendations to hire to
human resources department
Participate in and make recommendations for employee
recognition program.
Provide disciplinary action in accordance with company
policies
Work collaboratively with your peers to manage resources
and enhance work process to meet overall service levels to the internal and
external client groups
Ensure compliance with corporate policies and procedures
not to exclude safety and ergonomic training within the internal department
Prepare and administer performance feedback and focal
reviews on time
Participates in the establishment of policies,
procedures, reporting and tracking mechanisms that result in an efficient
operation
Develop project requirement and implementation schedules
in conjunction with operations team members
Develop, implement and maintain procedures controls and
objective metrics to facilitate accurate measurements of performance and
service level reporting
Perform other duties as assigned by management

Qualifications:

Required Qualifications:

High school
diploma/GED required.

One+ years previous
supervisory experience required

Strong leadership
skills required, including the ability to coach, motivate and instruct
others in order to reach desired results in quality, production and
accepted service levels.

Excellent written
and verbal communication skills required

Strong skills with
MS Office, Word and Excel, PowerPoint required

Problem solving and
advanced decision-making skills required

Ability to adjust
priorities as needed to support business requirements

Preferred Qualifications:

Bachelor s degree with a business major or equivalent
business experience preferred
Vehicle title management experience preferred
Quality Six Sigma or Lean experience preferred
Preferred experience in a high-volume production and
customer service environment in banking, insurance, mortgage or vehicle title
administration

About Cox AutomotiveCox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company's 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies, Dealer.com®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion. www.coxautoinc.comCox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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