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Program Delivery Lead - RPO - Virtual at Manpower Group

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Milwaukee, Wisconsin





Job Description:

Are you looking for a career with purpose? Your search ends today! ManpowerGroup is seeking a Program Delivery Lead to oversee process and performance of a key client program, who has the drive to understand talent, help your team develop their recruiting skills, and improve our processes and approaches for doing business. You will use your strong management, organizational and coaching skills to drive all aspects of recruitment and ensure your team provides exceptional customer service to our candidates and clients.

Our challenge to you:
• Put People to Work! Connect with motivated candidates to learn about their skills, match them to job opportunities and develop pathways to help them achieve their career goals
• Get Creative in Building Relationships! Devise new and innovative ways to leverage your social networks and industry communities to build a strong pipeline of in-demand candidates and loyal clients
• Help the Team Hit Their Goals! Own your workload and take initiative to deliver on metrics and commitments without letting distractions get in the way of success
• Build the Team's Expertise! Help the team develop their expertise and adapt to the fast-paced and changing world of work by strengthening their areas of specialty

ManpowerGroup is committed to helping our employees achieve their career goals while enjoying a strong total rewards package and award-winning culture. We're looking for high potential talent ready to start strong and deliver on the expectations below:
Create profitable growth by influencing your team's performance targets and putting more people to work
Build loyalty and deliver top notch service leading to strong client and candidate satisfaction ratings

Apply today to hear some of our star recruiters share more about their work and career journey, giving you a glimpse into a day in the life as a member of our team. Find a career with purpose at ManpowerGroup!

Role Purpose:
A Program Delivery Lead oversees full cycle recruitment processes and performance of recruitment teams to ensure the delivery of exceptional service to our candidates and clients. Responsible for driving continuous improvement of all aspects of talent management within a ManpowerGroup Solutions client.

Accountabilities:
Results & Strategy
• Leverage knowledge of role design and market intelligence to influence and advise clients on talent needs and recruitment strategy.
• Oversee the execution of program-specific KPIs and consult the business on opportunities for technical and strategic process improvements and efficiencies.
• Define and document best practices and tools which enable performance and overall program health.
• Exceed client expectations and expand sphere of influence within client portfolio to build loyalty and expand opportunities.

People Leadership
• Manage, inspire and lead delivery team committed to exceptional results and delighting clients and candidates. Average span of control 5-8 direct reports.
• Oversee quality of delivery and service team and mitigate risks to account health and client satisfaction. Coach and train on recruiting best practices, processes and technologies.

Client & Candidate
• Drive candidate satisfaction and loyalty by delivering on commitments and providing an exceptional hiring experience.
• Own and expand relationships with clients and pursue opportunities to expand sphere of influence, monitor engagement and develop deeper understanding of client.

Thought Leadership
• Develop and maintain brand awareness and trusted advisor status by sharing recruitment expertise and dialogue on workforce insights through various platforms.
• Understand and educate client and program teams on the dynamics of the local market, labor and workforce management.

Qualifications:

Required
• Industry: 5+ years of recruiting experience, Lead experience a must, Oil & Gas industry experience preferred
• Education: High school diploma or equivalent

Nice to Have
• Education: Associate's or bachelor's degree
• Management: Experience or exposure to people or project management

ManpowerGroup is committed to helping our employees achieve their career goals while enjoying a strong total rewards package and award-winning culture. We're looking for high potential talent ready to start strong and deliver on the expectations below:
• Create profitable growth by hitting your performance targets and putting more people to work
• Build loyalty and deliver top notch service leading to strong client and candidate satisfaction ratings

Apply today to hear some of our star recruiters share more about their work and career journey, giving you a glimpse into a day in the life as a member of our team. Find a career with purpose at ManpowerGroup.

About ManpowerGroup Solutions
ManpowerGroup Solutions provides clients with outsourcing services related to human resources functions, primarily in the areas of large-scale recruiting and workforce-intensive initiatives that are outcome-based, thereby sharing in the risk and reward with our clients. Our solutions offerings include Talent Based Outsourcing, Managed Service Programs, Borderless Talent Solutions, Language Services and Recruitment Process Outsourcing, where we are one of the largest providers of permanent and contingent recruitment in the world. ManpowerGroup Solutions is part of the ManpowerGroup family of companies, which also includes Manpower, Experis, and Right Management. More information about ManpowerGroup Solutions is available at www.manpowergroupsolutions.com

ManpowerGroup is an EOE/AA/Vets/Disabled Employer





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