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Customer Service Specialist 1 at HireRight, LLC

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Chapin, South Carolina

Job Description:

Work in multi-channel support environment of phone, emails, and/or online live


 Field and resolve issues of low to moderate complexity; escalate more difficult


 Handle routine support activities such explain results (for a credit report,

driving record, etc.) to clients or applicants, instruct users on entry into online

applications, perform ad hoc data entry, build reports, perform basic account

administration functions, make requests for additional items to support an

investigation, distribute mail and faxes, and other functions as assigned

 Provide great customer service to ensure every contact feels they are


 Ensure adherence to Guidelines, regulations and processes where applicable

while exercising judgment and reasoning abilities in order to solve problems.

 Identify and send new sales leads (such as current client referrals) to a

Business Development Manager.

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

  • Medical

  • Dental

  • Vision

  • Paid Life/AD&D Insurance

  • Voluntary Life Insurance

  • Short & Long Term Disability

  • Flexible Spending Accounts

  • 401K

  • Generous Vacation and Sick Program

  • 10 Paid Holidays

  • Education Assistance Program

  • Business Casual Attire

  • Generous Referral Program

  • Employee Discounts and Rewards

  • And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities