Senior Software Engineer, Ruby on Rails - RailsConf Attendees 2019 at Zendesk

Posted in General Business 4 days ago.

This job brought to you by Local Organization

Location: San Francisco, California

Job Description:



Zendesk is attending the Rails Conference in Minneapolis from April 30 - May 2, 2019! If you will be in attendance, come by our booth at the Exhibit Hall to learn more about our open roles in our Madison, Wisconsin office!

The Zendesk Billing Team is looking for a talented full stack engineer to join them on their journey to provide a consistent and secure purchasing experience across the Zendesk family of products.

What you get to do every day:

  • Work with a team of extremely talented engineers who own the Zendesk billing service

  • Maintain and enhance our customer-facing EmberJS subscription/purchasing UX

  • Interact with customers and find creative solutions to challenging problems

  • Keep track and adapt to rapidly changing requirements in a fast-paced team

  • Work closely with product management to define and build subscription management, purchasing, and trial conversion features

  • Provide support to the finance team to ensure our systems are compliant and secure

What you bring to the role:

  • Minimum of 5 years experience with Ruby (or Python)

  • Proficiency in Web technologies: session management, object relational mapping, object caching, JavaScript, CSS, HTML, XML, JSON and RESTful web services

  • Experience working in an agile development environment

  • Experience with relational databases and SQL (preferably MySQL)

  • Bachelor's degree in Computer Science degree or equivalent

The best customer experiences are built with Zendesk. Zendesk's powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.