Posted in Other 4 days ago.
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Location: Austin, Texas
15489 ACQ - Customer Delivery Manager (Open)
Position Type:Full time
Organization:CCM - Output Solutions
The Customer Delivery Manager is responsible for resolving our customers' business and technical challenges related to the CSG product portfolio by maximizing the value and the associated processes, best practices, procedures and services. The Customer Delivery Manager is a CSG product and technical SME and functions as an integrator between business needs and technology driven solutions. This role identifies and collaborates with others on the development of solutions to small to mildly-complex business problems, shaping solutions, designing and re-engineering critical processes as necessary and participating in the transformation of the way a customer best adopts our solutions. Executed correctly, this role enhances the overall user experience of the CSG product portfolio.
This role is accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG's Competencies and Core Values.