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Dispatch Supervisor at Pilot Freight Services

Posted in Transportation 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Orlando, Florida

Job Description:

Pilot Freight Services seeks a Full-Time Dispatch Supervisor to work in our Orlando, FL office.  This position is involved in all activities related to the shipment process, including specific customer requirements and daily interface with customer regarding service, returns and claims, etc.  The hours are Monday - Friday 9 am - 5:30 pm. 


  • Providing rate quotes;

  • Tracking and tracing shipments;

  • Interacting with various personnel at customers/shippers, carriers/agents;

  • Use of PC and phone constantly.


  • Minimum 6 months Customer Service/Operations experience required, preferably in the transportation/distribution industry;

  • Must have excellent verbal and written communication skills;

  • Must be detail-oriented and be able to handle multiple assignments simultaneously;

  • Must have experience managing high call and email volumes;

  • Must be a High School graduate or equivalent.

Competitive wages and benefits package, including 401K.  

An Equal Opportunity Employer

It is the policy of Pilot Air Freight to consider all applications for any position without regard to a person’s race, color, religion, national origin, sex, age, disability, veteran status, marital status, sexual orientation or genetics.