Delivery Dispatcher/ Clerical at Systems Services of America

Posted in Distribution - Shipping 29 days ago.

This job brought to you by Local Organization

Type: Full-Time
Location: Fontana, California

Job Description:



  • Follow up with delivery drivers to ensure that they are running on time during the delivery process to our customers.

  • Follow up with customers to notify them in case we are running behind schedule.

  • Complete the daily routing of the transportation department. This requires the ability to use computer programs such as Roadnet.

  • Responsible for checking in delivery drivers upon return of their routes. This is to include filing all of their return paperwork.

  • Restaurant key maintenance. This includes moving keys and documenting changes, requesting new copies, and monitoring our key security procedures.

  • Provide reports to the transportation supervisors and manager. These reports will include the use of programs such as delivery star, roadnet, Microsoft office, etc.

  • Work with documentation that is required to be filed/stored by federal law (D.O.T). This includes hours of service records, maintenance records, Driver Qualification logs, etc.

  • Miscellaneous clerical tasks such as making hotel reservations for the drivers. Coverage for other clerical staff when they are on vacation/off, interacting with customers and possibly visiting customers.

  • Logistics, Backhauls, create & maintain weekly pick up schedule: schedule pick up appointments with vendors, schedule backhauls appointment in Retalix.

  • Work directly with vendors to ensure appointments are made timely and efficiently.


  • Must have computer knowledge in programs such as Internet explorer, Google Chrome, Google Maps, Google earth, Microsoft excel, Word, Powerpoint, outlook. Roadnet experience is a plus.

  • Work in a fast pace environment with time restrictions and prompt deadlines.

  • English/Spanish Bilingual speaking is a plus.

  • Ability to speak in front of a group and or interact with drivers, staff and customers.

  • Needs to be flexible with scheduling and adapt to last minute schedule changes.

  • Must be interested in developing leadership skills.

  • Fast learner who adapts to quick changes in the business.

  • Works independently with minimal or no supervision.

  • Must be able to demonstrate customer service and relation building.

  • Ability to pass a background check, pre-employment drug screen is required.

  • Equal Employment Opportunity Employer M/F/Vets/Disabled.

    Work days are to be determined and start times may vary.

    Start times can also be changed at any time due to business changes