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Technician/Cadet (Willow Grove, PA) at Best Buy

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Part-Time
Location: Willow Grove, Pennsylvania





Job Description:

As a Cadet, you will travel via Geekmobile from the precinct to our client's home and assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build your career with Geek Squad by learning all about our products and services. You will also increase your skills through training and on-the-job opportunities.

Key accountabilities:


  • Perform a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology

  • Phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices

  • Provide timely updates to the client and store precincts

  • Responsibly manage inventory and Geekmobile maintenance

  • Provide feedback and training to store teams as well as assist in store stock repairs

  • Support Geek Squad efforts to protect the world, one device at a time

Basic Qualifications:

  • Experience actively using and learning about consumer electronics

  • Ability to work successfully as part of a team

  • Strong ability to prioritize and multi-task in a fast-paced environment

  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

  • At least 21 years of age

  • Have a current, valid driver's license

  • No more than a combination of 2 moving violations/at-fault accidents within the past three years

  • No DUI/DWI or Reckless Driving violations in the past three years

  • Life or maneuver 75 lb. with/without reasonable accommodation and team lift up to 150 lb.

Preferred Qualifications:
  • 6 months Consumer Electronics experience (sales, operations, or technology services)