Since 1941, Banc of California (NYSE:BANC) has provided full-service banking and lending to individuals and their businesses, families and employees throughout California and across the West.
Today, with over $10 billion in consolidated assets, we are large enough to meet our clients’ banking needs, yet small enough to care and serve them well. Banc of California’s strong balance sheet, deep community roots and commitment to lasting and meaningful relationships are the foundation for its long record of success.
JOB SUMMARY: Responsible for managing a banking team of Business Banking Relationship Managers for the Business Banking Group. Provide direction and leadership. Ensures the team builds a robust pipeline and manages a portfolio of flagship Business Banking clients ranging from deposit only relationships to full relationships including complex credits. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, where the company operates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs personnel actions including performance appraisals, disciplinary actions, sourcing, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
Provides leadership to assigned relationship managers, and manages credit, deposit and treasury management opportunities presented by relationship managers. Responsibilities also include effectively managing the team’s credit and operational risk. Typically managing smaller teams of four (4) or fewer Business Banking Relationship Managers.
Responsible for, on occasion, directly sourcing and referring to members of assigned team new business banking loan, deposit and fee income opportunities and sourcing and referring additional loan opportunities to all other business lines within the bank.
Oversee the assigned team’s business banking portfolio for timely and accurate renewals, annual reviews and other credit servicing.
Grows revenue by successfully prospecting for new business, and retaining and expanding existing client relationships via interest income, fee income and cash management revenue and developing marketing plans and strategies for same to be implemented among assigned team in support of meeting assigned sales goals and objectives.
Ensures a Relationship Plan and calling schedule is implemented for each client or prospect in conjunction with the strategic business development program. Attends joint calls on clients and prospective clients with members of assigned team to discuss and promote all bank products and services in order to establish a total client banking relationship.
Processes, solves and answers complex customer transactions, problems or inquiries. Resolves customer complaints in a timely manner and in accordance with bank policies.
Develops centers of influence and organizational alliances to promote business growth.
Reviews account opening reports for sales tracking. Ensures team completes all sales and pipeline reporting in a timely and accurate fashion.
Provides training, professional development, supervision and support to all areas of the assigned banking team where service or assistance is needed; oversees all professional activities of assigned personnel.
Develops a strong understanding of the company, industry, business and needs to assist in client calling efforts and maintains awareness of competitive products, practices, rates and changes in market conditions.
Exercises sound credit and risk judgment in recommending transactions. Recommends approval of credits meeting the banks credit standards. Structures credits jointly with Credit Officers and Credit Administration. Ensures the quality of all business introduced to the bank.
Represents the bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
Interfaces with other bank departments including Premier Client Services, Community Banking, Private Banking and Commercial Real Estate Banking as necessary. Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolves all client needs and any internal issues.
Consistently applies decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.
Performs other duties and projects as assigned.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), FHA (Fair Housing Act), Home Mortgage Disclosure Act, Real Estate Settlement Procedures Act, Fair Credit Reporting Act, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act
Advanced skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs
Intermediate knowledge of related state and federal banking compliance regulations governing lending including but not limited to fair lending, privacy, RESPA as well as company operational policies and procedures, and the company’s products and services.
Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
Basic skills in financial accounting; dual entry accounting principles, basic financial statements and their construction, financial accounting terms and their definitions.
Excellent organizational and time management skills
Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
Ability to make decisions that have significant impact on the immediate work unit
Ability to organize and prioritize own work schedule on a short-term and long-term basis
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
Ability to work with little to no supervision while performing duties
EDUCATION, EXPERIENCE AND/OR LICENSES:
Bachelor’s degree from an accredited College or University or equivalent work experience.
Eight (8) or more years of banking experience required, ten (10) or more years of banking experience preferred.
Five (5) or more years of business lending experience within the segment required, seven (7) or more preferred.