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Office Coordinator at NRT New England LLC

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Marblehead, Massachusetts





Job Description:

The Sales Support Administrator will be responsible for coordinating and supporting Coldwell Banker’s sales office operations. The ideal candidate will have a strong service background, attention to detail, a high understanding of technology, amazing organizational skills and a willingness to be part of a team. Job duties will include administrative, advertising and marketing needs, social media support, technology and Company system support, processing, ordering supplies and other administrative and customer service duties as assigned.

Essential Duties and Responsibilities:

The Sales Support Administrator will be the face of the office and provide excellent customer services to clients and vendors and to the independently affiliated sales agents*, as requested.  The majority of the duties of this position must be performed without delay as this is a critical position that may affect agents and their business.

The ideal candidate will be highly skilled and motivated in both administrative and technology duties.  Incumbent will be responsible for direct support of the branch manager and branch office operations, including but not limited to; branch accounts payables and receivables, expense reports, coordination all office administration tasks, including general, office and business supply orders, equipment maintenance, coordinate the affiliation process for new agents, file maintenance and  general office appearance and repair issue. The Sales Support Administrator will also provide instruction and support on office systems, order business cards, name badges and other miscellaneous tasks, including zip forms, digital ink and other company programs.

In addition, the ideal candidate will be available to assist sales agents with marketing, advertising and technology needs related to company resources on request.  Will coordinate the necessary paperwork upon affiliation for new agents and well as provide assistance on Company systems for the sales agents. The incumbent will provide social media and marketing support as requested to allow the sales agents to focus on the growth of their business.  Responsibility for the input and updates to Company related systems (Homebase, Gateway, Trident, etc).

Perform variety of other administrative duties as directed.

Job Requirements:


  • High School Diploma or equivalent.

  • Two or more years’ experience in a customer centric business environment with administrative responsibility for office operations.

  • Real Estate background preferred

  • Primary responsibilities include accounting for escrow funds, tracking and maintaining required legal documents for transactions, and ensuring that agents and cooperating brokers are paid correctly and on time.

  • Comfortable working on computer and computer applications with a proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook.

  • Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Craigslist, company web pages and MLS.

  • Creative problem solving skills.

  • Strong customer service skills with excellent communication skills, both verbal and written.

  • Ability to interact successfully with both internal and external customers at all levels.

  • Ability to multi task, prioritize and be flexible with changing business needs in a team environment.