Organizational stability, healthy revenues and company growth are probably at the very top of your list of criteria for evaluating companies and where you want to work. You will find all are true at DH Pace Company
DH Pace Company, Inc.:
Over 90 years in business
Tenured senior leadership team
2017 sales in excess of $400MM
Geographically growing; in over 40 offices in 19 states
Overhead Door of Atlanta, a DH Pace Company, aspires to hire Customer Service Representative. You will have the opportunity to impact sales by providing quality customer service and support to the Southeast Region.
Responsibilities
Opportunity to impact sales by providing quality customer service and support to the Atlanta office.
Will answer phones; route calls and answer general questions
Responsible for a wide variety of administrative work; general paperwork, reports, filing, sorting in-coming and out-going mail
Take and process customers’ orders
Handling incoming request from external customers by email and managing inquiries or request
Other duties as assigned
Requirements
As an organization, we take great pride in offering our customers the best products and services represented by a top-notch team that is always willing to go the extra mile every day of the week.
High School diploma or GED required, college degree preferred
Minimum of 2 years of office experience required
2+ years of customer service experience in fast paced/high call volume environment
Must have proven experience where attention to detail and strong organizational skill
Ability to multitask in a face pace environment
Must be familiar with Word, Excel and PowerPoint
Operate well under light pressure
Sales experience preferred
Call center experience preferred
We set the tone for success:
Exposure to tenured Overhead Door leaders who will invest time in teaching our service based sales business model
A hands-on approach to “learning by doing" as you come into our organization and are exposed to the various products, services and customers we sell to in the Atlanta Area.
We reward your hard work, dedication and success:
Advancement opportunities– many of our Admin Assistant have progressed to Managers
Competitive Base Salary
Comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k)
Paid Time Off Plan
Company observes Major Holidays
Your health and wellness is important to us– Corporate Wellness Program and Non-smoking work environment