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Customer Service Representative at DH Pace Company, Inc.

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time
Location: Atlanta, Georgia

Job Description:

Organizational stability, healthy revenues and company growth are probably at the very top of your list of criteria for evaluating companies and where you want to work. You will find all are true at DH Pace Company

DH Pace Company, Inc.:

  • Over 90 years in business

  • Tenured senior leadership team

  • 2017 sales in excess of $400MM

  • Geographically growing; in over 40 offices in 19 states

Overhead Door of Atlanta, a DH Pace Company, aspires to hire Customer Service Representative. You will have the opportunity to impact sales by providing quality customer service and support to the Southeast Region.


  • Opportunity to impact sales by providing quality customer service and support to the Atlanta office.

  • Will answer phones; route calls and answer general questions

  • Responsible for a wide variety of administrative work; general paperwork, reports, filing, sorting in-coming and out-going mail

  • Take and process customers’ orders

  • Handling incoming request from external customers by email and managing inquiries or request

  • Other duties as assigned


As an organization, we take great pride in offering our customers the best products and services represented by a top-notch team that is always willing to go the extra mile every day of the week.

  • High School diploma or GED required, college degree preferred

  • Minimum of 2 years of office experience required

  • 2+ years of customer service experience in fast paced/high call volume environment

  • Must have proven experience where attention to detail and strong organizational skill

  • Ability to multitask in a face pace environment

  • Must be familiar with Word, Excel and PowerPoint

  • Operate well under light pressure

  • Sales experience preferred

  • Call center experience preferred

We set the tone for success:

  • Exposure to tenured Overhead Door leaders who will invest time in teaching our service based sales business model

  • A hands-on approach to “learning by doing" as you come into our organization and are exposed to the various products, services and customers we sell to in the Atlanta Area.

We reward your hard work, dedication and success:

  • Advancement opportunities– many of our Admin Assistant have progressed to Managers

  • Competitive Base Salary

  • Comprehensive benefits including medical, dental, vision, life and disability coverage and 401(k)

  • Paid Time Off Plan

  • Company observes Major Holidays

  • Your health and wellness is important to us– Corporate Wellness Program and Non-smoking work environment

Overhead Door of Atlanta