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Marketing Coordinator at Jack Entertainment LLC

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Warrensville Heights, Ohio

Job Description:

The Bottom Line:

Are you the type of person who enjoys providing a high-level of customer service?

Marketing Coordinator:

The Marketing Coordinator reports directly to the Marketing Manager. The Marketing Coordinator will be responsible for assisting the Marketing Manager in everyday operations of the Promotions Department. This is a full time position, in which the Coordinator will be required to have a flexible schedule, including weekends and holidays, in the event of a party, trade show, promotions, or drawings on or off property.


Essential Functions

    • Interfaces with agencies, personnel, and participants in the execution of special events.

    • Assists in the production and dissemination of promotional information and signage needed for special events.

    • Secures and maintains all permits, decorations, equipment, and personnel necessary.

    • Contributes to the creation of new special events presentations and special promotions prior to approval.

    • Assists in executing budgets for individual special events productions, recording expenditures and charting budget variances.

    • Provides necessary information to enable appropriate departments to evaluate the success of special events and promotions on the basis of media coverage generated, Racino drop, or other qualitative and quantitative measures.

    • Acts as a role model and always presents oneself as a credit to the JACK Thistledown and JACK Entertainment brand and encourages others to do the same.

    • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

    • Licensed and authorized to obtain money from the cage and to distribute promotional prize money on the gaming floor.

    • Assist Marketing Manager in the creation and /or implementation of all promotions and events both on property and off.

    • Review Atrient programs for each event and test prior to each event.

    • Submit IT, Graphics and BEO requests

    • Be thoroughly knowledgeable of all rules and procedures to all promotions and events taking place both on property and off.

    • Contributes to program development to help the department achieve its goals.

    • Notify ClubJACK/Marketing Manager of any rules and procedures violations to be corrected.

    • Responsible for project management and meeting timelines. Must exhibit attention to detail and follow through.

    • Maintains records and inventory and promotions on a monthly basis.

    • Maintain organization of all promotions folders located in the shared drive.

    • Conduct promotional drawings and contact winner(s), Follow up with all paperwork involved.

    • Assist in the creation of necessary coupons in house and keep ClubJACK, F & B, accounting or any other affected departments informed on all coupons in circulation.

    • Check on a daily basis, all in house signage, all in house brochure racks for outdated or damaged signs, and replace info as needed. Complete work orders/signage request for changes or replacement needed. Inform other departments if their signs are damaged or needs to be replaced.

    • Track all merchandise going to or coming from company warehouse to insure proper inventory information.

    • Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager. Maintain records, charts, and graphs of promotions on a monthly basis.

    • Assists in execution and attend all parties/events being held by ClubJACK/Promotions and/or Player Development.

    • Assist in the arrival and set up of live entertainment.

    • Must be comfortable speaking in front of people and utilizing a microphone to emcee events and promotions.

    • Any other duties as assigned by Marketing Manager.

    • Overseeing the creation of promotional pieces, coupons, certificates for assigned promotional events, and communicating this information to all departments involved, as well as Accounting.

    • Creates and distributes inter- and intra-departmental communication of all promotions and events.

 Who We Are:

As a company, we are JACK Entertainment in case you couldn’t scroll up, we are a recognized leader in the gaming and hospitality industry and a champion for good in the community. We believe in making the company a great place to work and play! We make it easy to join in the fun, strive to amaze always, frequently challenge the status quo and regularly let our team members know they make a difference.


There are a couple of things that we need from you to make sure you're the right candidate:

Knowledge, Skills & Abilities

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team Members. Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.


Education and Experience:

  • College Degree in Marketing, Communications, Business Administration, or equivalent experience in gaming, hospitality, or travel industry.

  • Previous or Current experience as a Promotions Coordinator at a JACK Entertainment property preferred.


Required Certification/License:

  • Must be able to obtain an Ohio Lottery Commission license