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Customer Experience Specialist, Seasonal at Best Buy

Posted in General Business 30 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Chattanooga, Tennessee





Job Description:

As the Best Buy Customer Experience (CE) Specialists you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist you will be responsible for creating an engaging, fun and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.

Key Responsibilities:


  • Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying – making sure every customer leaves feeling excited about the next step in their technology journey

  • Accurately processes transactions associated with both in-store purchases and online order pick-ups

  • Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience

  • Stays up to date on Best Buy products and in-store service offerings and provide complete solutions to customers during each transaction

  • Maintains a clean, well-stocked and inviting store appearance in all areas

  • Receive and organize online orders for efficient customer pick-up

Basic Qualifications:

  • Ability to work successfully as part of a team

  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

  • Strong ability to prioritize and multi-task in a fast-paced environment

Preferred Qualifications:
  • Prior experience working in customer service, sales or related fields