As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
The clinic coordinator provides essential services that focus on:
1) Each individual patient and family as they move through the clinic;
2) Overall flow of the clinic operations.
The clinic is interdisciplinary, with multiple providers seeing each patient during assessment, treatment and monitoring. The SAC (Swank Autism Center) Clinic Coordinator will coordinate patient visits from first contact with the Swank Autism Center through the patient’s transition to adult care. The SAC Clinic Coordinator will coordinate visits with team clinicians; facilitate referrals to and communication with Nemours’ and community providers; organize and maintain a clinic roster and patient status; and coordinate patient care conferences. The clinic coordinator will frequently act as the patients’ contact point into communication and services by the Center.
Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee’s supervisor.
Triage incoming new patients to determine time and provider for initial appointment
Obtain intake forms, past records, ROI for school records for patients prior to the first appointment; contact the family to prepare them for the first visit
After the first visit, in concert with the clinician, coordinates subsequent visits in the SAC to complete the diagnostic process and/or assessment
Facilitates consults with Nemours’ providers If the patient does not have autism, facilitates referral out of the SAC when the patient’s complete assessment is done, the coordinator schedules for patient care conferences
Schedules clinic patients for monitoring visits at frequency determined by clinicians
Acts as first contact for new clinical issues; collaborates with clinicians to determine next steps Works closely with clinic social workers and Center clinicians Performs appropriate assessment of patient/family upon arrival /admission.
Performs ongoing assessment and evaluation of patient progress and revision of interdisciplinary plan of care related to patient needs.
Identifies patient/family need for further resources and initiates appropriate teaching and/or referrals.
Participates in responding to patient phone calls.
Explains treatment regimens to patient/family after having discussed with the physician.
Demonstrates ability to share clinical knowledge with other members of the health care team; works collaboratively with Nursing Education Department to share subspecialty knowledge with nursing staff.
Acts as a liaison between families and members of the health care team.
Utilizes specialized body of knowledge and technical skills in nursing practice related to subspecialty in accordance with the Nurse Practice Act, hospital policy and protocol.
Participates in the development of standards of care for the specialty patient population.
Demonstrates proficiency in the care of all ages; neonates, pediatrics, adolescents and adults.
Recognizes and identifies own learning needs and responsibility for continual development; strives to increase knowledge and identifies goals for professional growth.
Responsible for participation in departmental and hospital programs for Quality/Process Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
Delaware, or compact state, Registered Nurse License
More than 3 years of related experience
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.