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Field Service Engineer DSU - Los Angeles, CA, United States - USA 2018-042 at DiaSorin

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Los Angeles, California

Job Description:

Job Scope

Your Mission

To provide service and support to customers with instrument maintenance, calibration, instrument troubleshooting and repair on capital equipment.

Main Responsibilities

Your Contributions

  • Provide service and support to internal and external customers with regard to instrument maintenance, calibration, instrument troubleshooting and repair
  • Install the methodologies on the instrumentation at customer's premises and guarantee customer follow-up for technical/application problems
  • Make the preliminary visits to laboratories to agree on positioning of the instrumentation
    Install and test the instruments at the customer site according to the time limits and methods defined
  • Participate in training processes that are designed to develop a highly skilled workforce capable of delivering results consistent with corporate goals and objectives
  • Understand and utilize documentation protocols and accurately and legibly complete all documentation on time to result in a product/process history consistent with GMP requirements
  • Perform and document calibration and preventative maintenance needed to result in equipment that is in good working condition, in accordance with corporate policies and in compliance with GMP

Qualifications Experience Personal Strengths Mobility



Associate's Degree or Some College




  • 3-5 years in a field directly related to the work
  • Previous experience in the IVD (In Vitro Diagnostics) and/or highly regulated FDA environments and biotechnology industry
  • Ability to demonstrate and explain correct operation of equipment

Technical Competencies

  • Knowledge and skill in preventative maintenance in installing, servicing, troubleshooting, repairing, calibrating, and maintaining medical diagnostic or clinical laboratory- Knowledge and understanding of electronics, medical terminology, chemistry, and physics
  • Knowledge and understanding of basic immunology and immunoassay technology


Excellent communication skills
Prompt internal and external customer response rate
Service-oriented mentality and a strong focus on customer needs
- High problem-solving and decision-making capability
- Effective project management and analytical skills
- Interdisciplinary thought and treatment and quality awareness
- Well-organized, ability to work well independently as well as part of a team
- High commitment and self-motivation


Fluent spoken and written English

Travel Availability

High willingness to travel and a valid driver's license

Relocation Availability

Domestic USA candidates only eligible to work in the U.S.

Training Required



We Offer You

As per local requirements.

Others Information as per Local Legal Requirements

JOB POSTING REQUIREMENT for USA VACANCIES for DiaSorin Inc. and DiaSorin Molecular LLC
Must be 18 years of age, legally authorized to work in the US; and not require sponsorship for employment visa status (e.g, TN, H1B status) now or in the near future. It is the policy of DiaSorin to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, DiaSorin will provide reasonable accommodations for qualified individuals with disabilities. Our company uses E-verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit EEO is the law. ... (2018)