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Account Coordinator at North American Corporation of Illinois

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Glenview, Illinois





Job Description:

North American is a recognized leader in distribution, supply chain synchronization, and integrated business solutions. Founded in 1919, North American has built an innovative and highly specialized business practice helping companies improve supply systems that have grown inefficient, non-customer-centric and costly.

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Position Overview

We are currently searching for an Account Coordinator with the ability to manage complexity, build relationships, and deliver results in a semi-customer-facing role.  Reporting to the Strategic Account Manager, this high profile, high impact position will serve as a critical member of the account team, focused on delivering results through solutions-based project management.  Interpersonal skills, strong attention to detail, and ability to be both analytical and consultative in nature are essential core competencies.  Project management will prove to be imperative while developing customer relationships and creating opportunities to drive success through a consultative sales approach. This particular position is located onsite in our Glenview, IL headquarters, but will also require periodic travel to two of our clients located within the Chicago area.

Responsibilities Include:


  • Manage day-to-day projects focused on over delivering on customer requirements.

  • Track complete life-cycle of commercial print projects, corrugate displays, point-of-sale and/or promotional projects from initiation through delivery to customer.

  • Coordinate ideation sessions that lead to innovative print and merchandising solution offerings.

  • Acquire expertise on our system offerings and technology platforms (ex. Inventory management and reporting).

  • Ability to shape customer’s expectations properly and communicate effectively.

  • Learn and eventually advise/consult on cost savings.

  • Demonstrate expertise in strategic supply chain management and educate the customer on our value and service offerings.

  • Proactively address issues in a timely and professional manner. Solve problems and escalate issues or opportunities when appropriate and/or warranted.

  • Oversee complex projects from initiation to completion.

The ideal candidate will have:


  • Bachelor’s degree in Marketing, Finance, Business Development, Graphic Communications or related field.

  • 2 - 5 years of Account Coordination, Project Managment, Customer Service, or Marketing Agency experience.

  • Excellent interpersonal, written and verbal communication skills.

  • Ability to effectively prioritize and manage projects in a dynamic, fast-paced corporate setting.

  • Knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop) a plus.

  • Advanced knowledge of Microsoft Excel.

  • Proven ability to effectively build relationships, take quick, decisive action, and be assertive when necessary.

  • Independent drive to proactively seek out new opportunities with a solutions-oriented approach to problem-solving.

  • Customer focus; analytical approach; highest attention to detail; intellectual curiosity.

 

This position offers a competitive starting salary and comprehensive benefits program. 

 

North American (and its subsidiaries) is an Equal Opportunity Employer.  This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation and/or any other characteristic protected by law.  We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

See Job Description