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Project Manager at Intertek

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Kentwood, Michigan





Job Description:


Intertek, a leading provider of ATIC (Assurance, Testing,Inspection and Certification) Services, is looking for a Project Manager to join our Transportation Technologies team in Kentwood, MI. 

The Transportation Technologies team provides the transportation industry with the confidence that its products and services meet required safety and quality standards. The team's services cover all aspects of clients' needs from advisory, auditing, certification and inspection to outsourcing, quality assurance, testing, training and more.

The Project Manager will support the Transportation Technologies business by responsible for managing resources to bring about the successful completion of specific project goals and objectives.  In conjunction with a cross-functional team, this position is responsible for ensuring superior customer service levels and proper execution of the customer service delivery model.  We're looking for someone with a proactive and positive attitude.

DUTIES



  • Act as a liaison between customers and the lab to ensure a positive customer experience and the successful completion of project deliverables.

  • Ensure timely scheduling of projects and communication of project timelines and updates to customers.

  • Become a single point of contact for key customers.

  • Remove obstacles that prevent projects from moving forward and resolve customer concerns.

  • Ensure that all resources (samples, equipment, staff) are available for testing and drive projects through to completion by holding the project team accountable to meeting timing commitments.

  • Management of subcontracted projects to other Intertek laboratories.

  • Management of outsourced projects.

  • May provide support to the sales team with regard to capacity and timing discussions.

  • May provide day-to-day supervision for a team of Project Coordinators.

REQUIREMENTS


  • HS Diploma or GED and 3+ years relevant experience required, including but not limited to project coordination, project management, and/or project scheduling or the equivalent in terms of education, experience and training.

  • Bachelor's degree in science, technology, engineering or math and prior technical experience in a laboratory environment strongly preferred.  Prior supervisory experience desired.

  • Microsoft Office expertise, including Word, Excel, and Outlook.

  • Must be customer focused and quality driven and possess excellent organizational, time management, and communication skills.

  • Ability to make timely decisions with incomplete information under tight deadlines and pressure.

  • Ability to work independently in a fast-paced, multi-tasking environment with shifting priorities.

  • Ability to interface with cross functional teams in an effective manner.

  • Ability to resolve conflict and problem-solve in an effective manner.

A career with Intertek means joining a global network of professionals dedicated to bringing quality and safety to life. Our vision is to become the world's most trusted partner for Quality Assurance and we offer our employees the chance to make an impact with attractive growth opportunities in this industry on a global scale.

We offer a salary and benefit package competitively placed within the local market, including medical,dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test. 

LI-JC