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Registrar Lead at HCA Healthcare

Posted in Other 30+ days ago.

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Type: Full Time
Location: San Jose, California

Job Description:

Job Code: 03360-19374


Evenings (rotating weekends)


GOOD SAMARITAN HOSPITAL is a 474 bed acute care hospital in the heart of Silicon Valley, with two locations, the main campus in San Jose, California and the Mission Oaks campus in Los Gatos, California. Recognized nationally for quality and safety, it has an A from The Leapfrog Group and has been voted a Family Favorite hospital for more than ten years. It is one of only ten hospitals nationwide to be awarded the Outstanding Achievement Award from the American College of Surgeons Commission on Cancer four consecutive times. Good Samaritan is a leader in neurosciences, high-risk obstetrics, advanced cardiology and innovative surgery techniques, and is a Joint Commission-certified Comprehensive Stroke Center and an accredited Chest Pain Center.

Patient Access Team Leader

SCHEDULE/SHIFT: Days (Rotating Weekends), 1.0

Internal Posting Period: 12/20/17- 12/29/17


Responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor. Provides assistance to staff level employees as necessary to insure compliance with department policies and procedures. Assists supervisor with staffing, report reconciliation, QA process, and other duties as assigned.


Communication communicates clearly and concisely, verbally and in writing

Customer orientation establishes and maintains long-term customer relationships, building trust and respect by constantly meeting and exceeding expectations

Interpersonal skills able to work effectively with other employees, patients and external parties

PC skills demonstrates proficiency in PC applications as required

Policies & Procedures demonstrates knowledge and understanding of organizational policies, procedures and systems

Basic skills able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately


High school diploma or GED required.


3 years Patient Access experience preferred

Last Edited: 06/12/2018

Diversity is valued and actively promoted in the workforce at all levels. We strive to celebrate cultural and other differences and consider them strengths of the organization.

We are committed to:

Providing an inclusive work environment where everyone is treated with fairness, dignity and respect.
Recruiting and retaining a diverse staff reflective of the patients and communities we serve.
Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws.

The policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves or absence, compensation and training.