Senior Major Accounts Executive at Monster Worldwide
Posted in Other 10 days ago.
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Type: Full Time
Location: Indianapolis, Indiana
The Senior Major Account Executive manages accounts and builds loyal customer relationships via telephone and in person as appropriate. Position is responsible for building territory through heavy account management generating cross selling and upselling in addition to new business. Able to function in a strategic sales environment with heavy focus on fostering, developing and nurturing relationships with customers.
Ability to demonstrate the value proposition of all of the Monster products. Use this knowledge, combined with the customer s needs to up sell and cross sell into accounts.
Demonstrate persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals
Attain a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers and new accounts.
Maintains the established standards for the minimum number of demos, meetings, quarterly business reviews, contacts and talk time per day
Maintain a database of customers through documentation of all account and sales activity
Ability to quickly develop rapport and trust with clients, new contacts and prospects.
Able to uncover needs, offer appropriate solutions, negotiate price and close accounts on the phone
Maintains a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicates this information to management on a regular basis.
Delivers value proposition, handle objections, & record statistics on each outbound call
Present key selling points/features and benefits while focusing on customer needs and expectations
Consistently develop the customer relationship so that they remain a Monster customer. Key focus of role is to maximize retention of existing clients through account management and cross selling and upselling, with about 20 to 25% of time and revenue spent on acquiring new clients.
Ensure a superior customer experience with Monster by addressing customer concerns and demonstrating empathy
Manage and maintain a detailed pipeline that is 2x the assigned quota to achieve assigned monthly, quarterly and yearly quota.
Forecast accurately within 5% of actual monthly results.
Will conduct product demonstrations as needed.
Maintains and fosters continual internal relationships with the customer service department to ensure customers are receiving the attention and service they require.
Collaborates with other Monster segment channels on opportunities when appropriate.
5-8 years experience
Proficiency with Excel
Bachelor s degree preferred but not required. High School degree required.
Work experience should be in environments that fostered strong customer loyalty programs.
Demonstrated ability to up-sell and increase account spend over time.
Familiar with working in an incentive/goal driven environment.
Strong customer service focus with a passion to exceed customer requirements.
Ability to collaborate across sales channels.
High energy, drive, and sense of responsibility
Can demonstrate proven creative lead generation methods
Strong organizational, communication, and time management skills Is relocation available*
Monster is committed to providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation with respect to Monster s services, please contact Monster at 1-800-MONSTER (1-800-666-7837).
Monster is an Equal Opportunity and Affirmative Action Employer M/F/D/V