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Assistant Facilities Manager at Jones Lang Lasalle

Posted in Other 30+ days ago.

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Type: Full Time
Location: Hoboken, New Jersey





Job Description:

Responsibilities:

* This position is responsible for managing Facilities Service delivery for a JLL client s offices in Hoboken, NJ. The site consists of 90,000 of office space and 700 customer staff.

* This candidate will lead a team of 3 service staff.

* Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.

* Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures

* Meet or exceed site Key Performance Indicators (KPI s); monitor Service Level Agreements (SLA s) monthly to identify potential challenges and plan corrective actions accordingly

* Enforce all Company policies and training requirements regarding safe and efficient operations and work practices

* Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

* Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

* Support work order management for in house staff and vendors as necessary.

* Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging

* Any and all other duties and tasks assigned.

Qualifications:

* BA/BS or equivalent combination of education and related experience in facilities or property management.

* 2+ years of facilities, property or operations management experience.

* Computer proficiency with MS Office, Word, Excel, Outlook, required.

* Strong customer service orientation and communication skills.

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For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.

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