Summary Objective: Ensure TeamFHIIT clientele receive a world class experience and results by creating an immersive atmosphere that services their expressed and unexpressed needs.

Essential Functions:

• Deliver the ultimate fitness experience to every member, every time


• Create positive experiences for all guests and prospects


• Provide a quality class by beginning and ending on time, preparing for class in advance, and executing session consistent with the programmed class format


• Maintain a neat, clean and orderly exercise environment

• Follow TeamFHIIT session execution protocols


• Show energy and enthusiasm in every session


• Exhibit excellent customer service – greet members, guests, and staff with a smile and exemplary service


• Participate in at least two sessions per week to evaluate class format, safety, and member satisfaction


• Wipe down equipment as needed


• Bring TeamFHIIT Manager any questions or issues that needs attention


• Complete instructor on-boarding as well as continuing education once integrated on staff


• Work with members before and after class if needed


• Provide individualized exercise correction to participants as required for safety and comfort


• Develop dynamic and stellar session playlists through FitRadio and Spotify shared playlists


• Follow through on instructor scheduling and substitute system during illness or time off


• Maintain ongoing positive communication through instructor meetings every quarter; meet as a team


• Assist customers in all service related issues, referring as needed


• Schedule classes for customers in-person and on the phone


• Offer program intro sessions or tours to customers, guests, and visitors


• Assist in the point of sale process for memberships and packages


• Train on safety standards and emergency procedures


• Report all incidents or injuries to General Manager


• Report equipment needs immediately to TeamFHIIT manager


• Notify TeamFHIIT Director and Maintenance Director of any studio or equipment problems


• Create and support a culture of positivity and shared success with TeamFHIIT Regional and General Manager  


• Attend meeting with TeamFHIIT Manager and General Manager on a daily basis


• Attend team meeting with Regional TeamFHIIT Director on a monthly basis


• Assume other duties as assigned


• Work early morning, evening, and weekend hours as necessary

• Experience training multiple clients (4-16) in one session


• Current nationally recognized personal training certification


• Current CPR, First Aid Certification, and A.E.D. Certification


• Bachelor’s degree in exercise physiology or related area is preferred

• Has knowledge of all programs and promotes them at all times keeping students informed        


• Has knowledge of basic movement science to coach, correct, and advise modifications and progressions


• Ability to manage team members in an effective manner


• Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude


• Effective organizational skills


• Expert in fitness and fitness equipment


• Understanding of basic cash procedures


• Ability to handle challenging customer issues with patience, tact and professionalism


• Must have a high level of professionalism, honesty, integrity and work ethic


• Maintain a professional image at all times, including proper team training apparel


• Exhibit a superior sense of customer service at all times


• Willingness to work flexible hours


• Demonstrated selling skills


• Demonstrated personal training skills


• Excellent telephone etiquette


• Competitive personality


• Excellent communication and customer service skills


• Understanding of basic point of sale procedures


• Basic computer skills are required

• Standing for long periods of time, daily walking, lifting, bending, squatting, and reaching


• Combination of standing, sitting, kneeling, and lying down when appropriate while teaching, coaching, or providing instruction


• Ability to lift 50 pounds


• Ability to complete a personal training workout


• Speaking/Hearing – Clear diction and acute hearing are necessary for effective communication


• Vision – Corrected vision close to 20/20 is necessary to effectively monitor

All US Fitness team members receive:

• Complimentary Membership and Guest Privileges


• Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs


• Discounts on Serenity Day Spa Services and all apparel


• Employee Referral Bonus


• In-house Continuing Education Credits and CEC Reimbursement

• Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits


• 401(k) Retirement Plan


• Paid Time Off

If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009. 

Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered. 

US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law. 

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