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Fitness Director at Crunch Fitness

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Reston, Virginia

Job Description:


Summary Objective:

Manage all aspects of the fitness floor and operations in order to create a welcoming, safe and productive environment for members and staff.  Build a team of professional and qualified trainers to ensure that members are provided with the ultimate fitness experience during every visit.  Exceed revenue, profitability and service goals.

Essential Functions:


  • Deliver the Ultimate Fitness Experience to every member, every time

  • Recruit, hire, and manage fitness staff

  • Oversee fitness center operations and programs

  • Assist in day-to-day club operations as member of management team

  • Conduct new member orientation, movement analysis, and other pre-exercise programs

  • Provide team members with ongoing feedback and formal evaluations

  • Surpass personal training sales and performance goals


Job Responsibilities:

  • Design save and effective individualized fitness programs for members

  • Create revenue projections for training programs and manage expenses

  • Maintain personnel files and ensure up-to-date certifications

  • Ensure trainers are meeting required training minimums

  • Manage personal trainers’ time and attendance and submit accurate payroll information monthly

  • Manage personal training billing and accounting systems

  • Manage and track personal training schedule

  • Meet at least once per month with General Manager

  • Reports safety issues or injuries to General Manager and competes accident and witness reports as needed

  • Inspects equipment weekly, keeps inventory, and reports repair needs to Maintenance Director

  • Manages communication with members regarding requests or changes to training schedules

  • Respond to any member or guest concerns or comments within 48 hours

  • Understand and model employee standards of conduct and ethics

  • Uphold club building, facilities, service, program, and emergency procedures

  • Act as Manager On Duty when required

  • Assume other duties as assigned

  • Work early morning, evening, and weekend hours as necessary


Required Knowledge, Skills, & Abilities:

  • Excellent verbal and nonverbal communication skills

  • Excellent listening skills

  • Ability to motivate and nurture others

  • Strong work ethic that includes punctuality, organization, and attention to detail

  • Ability to maintain a friendly, enthusiastic, and positive attitude

  • Outwardly facing professional appearance

  • Confidence and desire to create new relationships quickly

  • Ability to quickly acquire and apply new knowledge and skills

  • Willingness to work flexible hours

  • Ability to handle challenging customer experiences with patience, tact, and professionalism

  • Ability to build a team and manage team members effectively

  • Basic computer skills (MS Office, email, MS Windows)

  • Ability to create individualized fitness programs

  • Demonstrated selling skills


Required Experience, Education, & Certifications:

  • Nationally recognized personal training certification from a US Fitness accepted provider required

  • Current CPR/AED and First Aid certifications required

  • Bachelor’s degree in exercise science, physical education, kinesiology, or related field preferred

  • Fitness management and personal training experience preferred


Physical Activities Required:

Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Requires standing for long periods of time, daily walking, lifting, bending, squatting, and reaching

  • Combination of standing, sitting, kneeling, and lying down when appropriate while teaching, coaching, or providing instruction

  • Speaking/Hearing – Clear diction and acute hearing are necessary for effective communication

  • Ability to lift at least 50 pounds

  • Vision – Corrected vision close to 20/20 is necessary to effectively monitor

  • Combination of standing, sitting, kneeling, and lying when appropriate while training or teaching

  • Good manual dexterity is required for computer use and paperwork


Employee Benefits:

All US Fitness team members receive:


  • Complimentary Membership and Guest Privileges

  • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs

  • Discounts on Serenity Day Spa Services and all apparel

  • Employee Referral Bonus

  • In-house Continuing Education Credits and CEC Reimbursement


Additional Full Time Benefits:

  • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits

  • 401(k) Retirement Plan

  • Paid Time Off


US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009. 

Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered. 

US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law. 

EEO IS THE LAW