Technology Architect - US at Infosys

Posted in Information Technology 9 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Hartford, Connecticut

Job Description:

Infosys– Engineering Services - Technical Architect - US -  Genesys

Infosys is a global leader in technology services and consulting. We enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 200,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake.

Wanted: Global Innovators To Help Us Build Tomorrow’s Enterprise

As a Technology Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Location for this position is Hartford,CT. This position may require travel and/or relocation

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Qualifications

Basic
•Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with Information Technology

Preferred

• At least 7 years of experience in  Contact center.
• At least 5 years of experience in Genesys eServices
• Should have experience in Omnichannel implementation across channels( any one) like chat, email, text, social media
• Should have experience in Genesys Rules (GRS)
• Experience in Web API and Genesys Workspace Desktop Edition (WDE) is plus.
• Experience and desire to work in a Global delivery environment.

The job entails an extensive amount of travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us
Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin