Posted in General Business 30+ days ago.
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Location: Rochester, Minnesota
Why Mayo Clinic
Mayo Clinic IT Department and its Bioinformatics & Genomics Systems unit is seeking candidates to fill an IT Analyst Programmer (Bioinformatics) vacancy at the Rochester, MN campus.
The Genomics System Unit in the Section of Genomics and Bioinformatics Services of the LPEA Division has an opening for a talented Analyst Programmer. We are seeking a highly motivated individual to become a member of the Level 2, Operations and Support team with primary support to the new Advanced Diagnostics Laboratory (ADL) within the Department of Laboratory Medicine, Center for Individualized Medicine and Research. This work includes resolving highly complex DevOps issues, assisting with support in collaboration with other technical staff, and acting as a mentor for other support staff. Experience in Windows updates, Python, Networking, and Unix/Linux skills are all very helpful. Being a member of the support team requires excellent teamwork and communication skills to facilitate work with colleagues and customers when resolving issues and driving to resolution. The candidate will also be asked to contribute to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. May be required to provide 24/7 on-call support.
Provides IT support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.
Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.
Produces and maintains documentation such as systems requirements, designs, resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.
Bachelor's degree and training/experience in technical development;
OR, Associate's degree and 5 years' professional experience in technical development. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
Knowledge of system design principles, software development methodologies, and computer programming.
Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills.
May interface with vendor support service groups or other external support teams to ensure proper escalation
during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $2,370 based on a full-time position.
Monday - Friday, 8:00 a.m. - 5:00 p.m. May be required to provide 24/7 on-call support.
May be required to provide 24/7 on-call support.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
IT and Engineering
Job posting number
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).