This job listing has expired and the position may no longer be open for hire.

Operations Analyst II - Revenue Cycle at Mayo Clinic

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Rochester, Minnesota

Job Description:









Why Mayo Clinic

This position supports the Professional Billing (PB) Commercial Contracted team and may be located in Rochester,Minnesota, Jacksonville, Florida or Phoenix, Arizona.

Position description

Participates and supports groups analyzing, redesigning, and implementing process improvements and new programs in the Enterprise Revenue Cycle. Possesses in depth knowledge of healthcare environment. Serves as a resource to the Enterprise Revenue Cycle, clinical operations and the institution for revenue cycle topics and issues. Initiates solutions and identifies resource impact to ensure operational effectiveness by working with Operations and SS in redesigning systems and workflows through understanding of Enterprise Revenue Cycle operations, processes, systems, regulations, clinical practice, payer changes and data. Assists in gathering and analyzing data for decision-making and process improvement within the revenue cycle and clinical operations. Participates and/or leads internal reviews, training, projects and multi-disciplinary workgroups related to internal quality reviews, training, compliance initiatives, reporting initiatives, benchmarking, research and analysis, continuous improvement opportunities, and other customer requested projects. Actively communicates pertinent information to various audiences. Troubleshoots operational and systems issues and oversees resolutions. Leads and coordinates effective meetings which include participants throughout Mayo Clinic. Assists with ensuring compliance of federal and state requirements. Documents changed processes and ensures changes are incorporated into training and internal control materials for Enterprise Revenue Cycle staff and other users. Understands and is accountable for ensuring a control environment is maintained to preserve Mayo's Standard of Ethics and minimize the financial and legal risks for Mayo. Maintains knowledge of current healthcare environment. May work evening and weekend hours and travel as needed.


Bachelor degree and a minimum of five years' relevant experience required.

Additional qualifications

Preferred knowledge and experience in Project Management. Extensive knowledge of physician and hospital billing systems for Governmental, managed care and commercial payers. Customer-service oriented, timely in responses to requests for service/information, able to manage multiple tasks and priorities, have the ability to work independently and possess leadership skills. Prefer knowledge of the revenue cycle systems.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $22.80 per hour.

Benefits eligible



Full Time

Hours / Pay period


Schedule details

Monday - Friday 8:00 a.m - 5:00 p.m

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.


Administration, Business, Finance

Career profile


Job posting number



Christin Miley

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).