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Creative Services Account Representative at MillenniumSoft Inc.

Posted in Management 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Franklin Lakes, New Jersey

Job Description:

Position : Creative Services Account Representative

Location : Franklin Lakes, NJ
Duration : 12 Months Contract
Total Hours/week : 40.00

Qualifications and Experience:


  • Bachelor’s degree in related field and/or professional training aligned with the requirements of the position is preferred

  • 5-7 years account management experience in an advertising agency or an in-house agency

  • Experience managing people preferred

  • Solid understanding of the agency model, marketing principles, communications planning, customer service, creative development and production methods for a wide variety of communication vehicles such as print, digital and multimedia

  • Strong MS Office experience

  • Customer focused orientation toward service

  • Excellent interpersonal skills, effective communicator, sales-oriented, team player, resourceful, accountable, capable of prioritizing / multi-tasking

QUALIFICATIONS PREFERRED:


  • Experience in project management, new business, production and media.

  • Bachelors degree in related field and/or professional training aligned with the requirements of the position is preferred

  • EXPERIENCE REQUIRED 5-7 years of account management experience in an advertising agency or an in-house agency

  • EXPERIENCE PREFERRED Experience working onsite with the client is a plus. Marketing Communications experience is also a plus.

ADDITIONAL SKILLS REQUIRED:


  • Fluency with Excel; ability to work in Lotus Notes database, Microsoft Office.

  • Customer focused orientation toward service, excellent interpersonal skills, effective communicator, sales-oriented, team player, resourceful, accountable, capable of prioritizing / multi-tasking.

ADDITIONAL SKILLS PREFERRED:

  • Experience with different agency software systems

Responsibilities:


  • Uses product and marketing knowledge to support assigned accounts and contribute to marketing communication plans.

  • Serves as the primary client contact on day-to-day activities.

  • Conducts client input meetings to define project parameters and advises on project management.

  • Helps existing clients develop effective communication strategies.

  • Prepares documentation (e.g., creative brief, assignment sheets, conference reports, case studies, project recaps) for client and Creative Services use in identifying goals and key milestones.

  • Takes ownership of accounts and contributes to building partnerships with clients and providing added-value services beyond day-to-day account work.

  • Actively pursues engagement with existing clients and seeks out new opportunities for engagement with existing and new clients.

  • Partners with the Creative Services staff in assuring continuous and accurate communication and cooperative effort in the effective and timely fulfillment of project goals.

  • Participates in and contributes to production meetings and staff meetings.

  • Engages in dialogue with Creative Services associates and the larger Marketing / Communication function regarding service excellence; evaluates and implements steps leading to improved procedures and practices.

  • Assures Account Services effectiveness and responsibility through the use of tools and best practices to calculate and monitor estimates of time and cost related to projects.

  • Advocates the employment of best practices that lead to greater efficiency and accuracy.

  • Participates in the assessment and engagement of external agencies, suppliers, manufacturers, and printers in the execution of projects.

  • Partners with Creative and Account Services staff in developing and executing departmental promotional materials, tools, and communications..