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Mental Health Tech - Emergency Department / Behavioral Clinic Decision Unit - PRN at Christus Health

Posted in Health Care 30+ days ago.

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Location: Alexandria, Louisiana

Job Description:
Facilitates the provision of patient care by performing specific nursing tasks in accordance with organizational and regulatory compliance.

Associate demonstrates competence in the performance of duties and responsibilities related to the application of CHRISTUS St. Frances Cabrini's Core Values:


Maintains confidentiality of information as required

Conducts and presents self in a professional manne

Respects the culture and ethnic heritage of others

Demonstrated honesty consistently in all relationships

Follows the CHRISTUS Health Guidelines related to Health Insurance Portability & Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)


Accepts constructive criticism and modifies actions accordingly

Seeks opportunity for professional and personal growth

Actively seeks ways to improve level of performance/service


Flexible and adaptive to changes in work processes and functions

Support department objectives and the Strategic Plan of the hospital

Uses resources/assets in a cost effective manner

Notifies appropriate personnel of facility's needs or issues


Assists others in completing tasks or duties effectively

Responds to needs/requests of others in a caring and timely manner

Open to different ideas and alternatives to solutions

Patient Safety and Security

Maintains continuous alertness and response to patient safety issues and participates in maintaining a safe and secure patient care environment

Uses patient identifiers as defined by policy

Makes rounds to assure patient safety and satisfaction

Answers call lights promptly

Maintains falls precautions

Performs complete hand-off communication clearly and effectively

Provides emergency assistance within the defined role

Maintains a hazard-free work environment

Maintains unit security

Participates in emergency and disaster plans

Initiates call for emergencies and responds to staff needs

Complies with regulatory agency guidelines/rules

Performs appropriate luggage package checks removing and properly securing contraband.

Make rounds on patients at least every 15 mins intervals on both day and night

Regulatory Compliance, Confidentiality and Patient Rights

Adheres to CHRISTUS policies and procedures and the standards of JC, OSHA, DHH, HIPAA, etc

Maintains infection control standards by using proper isolation techniques, handwashing and standard precautions

Provides privacy and maintenance of confidentiality

Promotes patients right to make personal choices to accommodate their needs and be free from abuse, mistreatment and neglect, reporting any instances of maltreatment to appropriate personnel

Gives assistance in resolving grievances and disputes

Provides needed assistance in getting to and participating in patient and family meetings and other activities

Maintains care and security of patient's personal possessions

Works with nursing staff to reduce need for restraints

Screens telephone calls and visitor requests to protect patient confidentiality

Restricts access to patient information (e.g., charts, computers, etc.)

Demonstrates knowledge of informed consent

Recognizes age, diversity specific needs/issues of customers served

Standard IV. Communication

Communicates with patient/family/staff members in ways that demonstrate

Spends time with and listens to patients and families as needed.

Reports patients and family's fears, problems and anxieties to the professional staff.

Awareness of age-specific needs and developmental tasks

Sensitivity and openness for allowing the patient to make personal choices

Reinforcement of the patient plan of care and education goals, e.g. use of incentive spirometer, frequent ambulation, NPO status, etc.

The ability to involve the patient/family as a source of emotional support

Has good listening skills

Treats patients with compassion

Exhibits motivation and interest in working with psychiatric patients

Communicates with team members demonstrating

Prompt reporting of changes in patient condition

Timely awareness & reporting of clinical and equipment alarms

Appropriate access to the chain-of-command

Collaboration with the multidisciplinary team

Exhibits capability to handle crisis situations appropriately

Exhibits assertiveness skills when enforcing guidelines and rules

Exhibits independent decision-making skills, yet is able to discern the need for professional staff input.

Performs communication using various technology applications

Communicates with patients and staff via intercom

Sends/receives documents via fax

Sends/receives email and uses other programs/tools

Contacts personnel via telecommunication systems (e.g., pagers, cell phone)

Answers and processes calls using proper telephone etiquette

Professional Development

Maintains responsibility for learning needs and remains current on all aspects of the nursing assistant role

Attends in-services, department, staff or other required meetings

Reviews facility specific publications, memos, policies and other job related publications

Yearly CPI Training

Yearly CPR

Utilize knowledge of computer skills as changes occur

Patient Care Tasks

Performs basic nursing skills competently and in accordance with CHRISTUS policies and procedures following initial competence validation

Taking, recording and reporting vital signs

Taking, recording and reporting other clinical measurements such as pulse oximetry and bedside glucose

Measuring, recording and reporting height/weight, nutritional and fluid intake/output

Recognizing and reporting abnormal changes in body functioning

Care of catheters, colostomies and ileostomies within scope of practice

Specimen collection and delivery

Using appropriate moving and lifting techniques and equipment

Caring for the dying patient including post-mortem care

Performs patient care skills needed to assure patient comfort and safety

Bathing, grooming (mouth care, shaving, hair care) and dressing

Toileting, walking and skin care

Tray distribution and assisting with eating (proper feeding techniques and aspiration precautions) and hydration

Transferring, positioning, turning and encouraging range of motion

Recording patient care activities

Assisting with transporting patients

Assisting with admission, transfer and/or discharge processes including securing assistive devices and personal effects

Participates in care of the patient environment and equipment

Maintains cleanliness of room and bedside area

Replenishes water, linen, towels, etc.

Maintains cleanliness of bedside mechanical equipment including oxygen and suction

Reapplication of sequential compression devices


6 months Healthcare Experience

Licenses, Registrations or Certifications

American Heart Association Basic Life Support certification.

Current CPI or completion within 90 days of employment and recertified annually

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled