Desktop Support at Cognizant
Posted in Information Technology 30+ days ago.
This job brought to you by eQuest
Type: Full-Time
Location: Plano, Texas
Cognizant is hiring for "Desktop Support"- Plano City, TX, Interested candidates who are willing to relocate within the USA can apply. Relocation assistance will be provided
Note:“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.”
Job Description:
• Deskside support for any user where a ticket has been dispatched from the Service Desk
• Stage devices in preparation for deploying them to the users. Staging will include: Install OS ,Rename computer ,Join Domain , Install software as per request
• Break/Fix support for end-user computer devices
• Deployment and retrieval of new end-user devices to end users, including a brief tutorial to familiarize the user with the device
• Install specialty software based on user requests
• Order parts to repair hardware, with approval leadership.
• Assess issues and diagnose problems with user devices
Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
