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Command Center at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Plano, Texas

Job Description:

Cognizant is hiring for "Command Center"- Plano City, TX, Interested candidates who are willing to relocate within the USA can apply. Relocation assistance will be provided

Note:“Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a “Green Card”) for this role.”

Job Description:

• Level 1 Infrastructure support

• Supporting L1 SOP driven Incidents till Closure.

• Expereince managing support teams

• Working on Incident (Pageable Medium, Medium & Low Priority) L1 Scope  

• Working on Standard Task assigned to the Group.

• Familiar in SLA reporting , Shift Scheduling , etc

• Ad-Hoc request processing from L2 and L3.

Cognizant is an Equal Opportunity Employer M/F/D/V. Cognizant is committed to ensuring that all current and prospective associates are afforded equal opportunities and treatment and a work environment free of harassment

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.  Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.