Briefing Manager

Company Description: Cognizant is one of the world's leading
professional services companies, transforming clients' business, operating, and
technology models for the digital era. Our unique industry-based, consultative
approach helps clients envision, build and run more innovative and efficient
businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is
ranked 195 on the Fortune 500 and is consistently listed among the most admired
companies in the world. At Cognizant, we believe those who challenge the way
they work today will lead the way tomorrow.

Primary Responsibilities: The Briefing Manager develops customer
briefings to showcase solutions, build & strengthen business relationships,
develop strategic partnerships, and drive business results further with the
result of collecting higher revenue for the company. The Briefing Manager will
work in tandem with the Account Team to strive to increase customer
satisfaction, adoption of services and solutions, and exceed customer
expectations. This role will also involve facilitating and attending the
briefings. In addition, this person will be able to think and act strategically
while having the ability to execute necessary operational and technical tasks.
Presentation skills and public speaking are an integral part of the role.

Job complexity:

• Work in conjunction with the
  Account Team to develop a customized briefing agenda, schedule and conduct
  pre-briefing meetings to ensure Account Teams have the platform to share
  the sales opportunity, client background, any challenges, and insights
  that will help the subject matter experts craft their discussion specific
  to the audience.


• Liaise with internal teams to
  identify the most effective subject matter expert for the discussion and
  secure their committed support of leading the session.


• Work with virtual teams in a
  collaborative manner to make things happen.


• Ensure all briefings are led
  and executed effectively.


• Serve as the point person
  responsible for overall briefing and addressing any issues that arise.


• Facilitate briefings by
  ensuring the dialogue is in alignment with the customer?s objectives,
  provide time management, handle speaker transition, and assist with
  relationship building.


• Compile client feedback,
  conduct analysis, and generate metrics for the briefing to key partners /
  internal participants.


• Engage closely with EBC staff
  to ensure they are aware of impactful changes to briefing.


• Willingness to do ?whatever
  it takes? in the interest of world-class customer engagement and account
  team experience.

Qualifications

KNOWLEDGE/SKILLS/ABILITY:

• Work within high volume
  workload balance and prioritization.


• Ability to multi-task while
  maintaining a keen attention to detail and deadline driven.


• Ability to deal with
  last-minute changes and deadlines.


• Highly enthusiastic and able
  to make decisions independently with a minimum of supervision.


• Consistent, congenial,
  professional and solutions-based attitude as there may be short execution
  timeline situations.


• Relationship Management:
  Ability to manage interpersonal and professional relationships to
  successfully work with and influence others.


• Excellent written and verbal
  communications


• Proficient business skills
  and experience working with senior level management including Director,
  GM, and CxO level audiences


• Applied sense of urgency and
  ability to achieve results


• Internal and external
  customer centric

Experience/education:

• Bachelor?s degree from an
  accredited institution and 2 ? 3 years of relevant customer engagement or
  other professional business experience required. Applicable experience may
  substitute for the degree requirement.


• Experience in Corporate
  Event/Meeting Planning or in Hotel Event/Meeting Planning a plus


• 
  Technical Competencies:
  MS Office Suite, Salesforce a plus


• 
  Travel Requirements: Limited
  Travel

Cognizant Technology Solutions is an Equal Opportunities Employer and
welcomes applications from all sections of society and does not discriminate on
grounds of race, religion, or belief or national origin, disability, age,
citizenship, marital, domestic or civil partnership status, sexual orientation,
or gender identity. Cognizant is an Equal Opportunity
Employer M/F/D/V

KNOWLEDGE/SKILLS/ABILITY:

• Work within high volume workload balance and
  prioritization.


• Ability to multi-task while maintaining a keen
  attention to detail and deadline driven.


• Ability to deal with last-minute changes and
  deadlines.


• Highly proactive and able to make decisions
  independently with a minimum of supervision.


• Consistent, congenial, professional and
  solutions-based attitude as there may be short execution timeline situations.


• Relationship Management: Ability to manage
  interpersonal and professional relationships to successfully work with and
  influence others.


• Excellent written and verbal communications


• Proficient business acumen skills and experience
  working with senior level management including Director, GM, and CxO level
  audiences


• Applied sense of urgency and ability to achieve
  results


• Internal and external customer centric

Experience/Education:

• Bachelor?s degree from an accredited institution
  and 2 ? 3 years of relevant customer engagement or other professional business
  experience required. Applicable experience may substitute for the degree
  requirement.


• Experience in Corporate Event/Meeting Planning
  or in Hotel Event/Meeting Planning a plus

Technical
Competencies:

• MS Office Suite, Salesforce a plus

• Limited Travel