Posted in General Business 30+ days ago.
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Location: Boxborough, Massachusetts
Crown Castle provides wireless carriers with the infrastructure they need to keep people connected and businesses running. With approximately 40,000 towers and 26,500 miles of fiber supporting small cells, Crown Castle is the nation’s largest provider of shared wireless infrastructure with a significant presence in the top 100 US markets. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $44 billion.
Position Title: IT Desktop Analyst
This is a role in the Information Technology organization, to provide operational day-to-day support for the build and run operations of the desktop and technology environment of Crown Castle.
Essential Job Functions
Provide support for offsite meetings when needed
High school diploma or equivalent
Bachelor’s degree or technical training in Computer Science, Information Systems Management and/or three (3) years of equivalent work experience
Dell certification preferred
Three (3) to seven (7) years of experience in computer systems or IT support preferred
Experience in maintaining and supporting Desktop services beneficial
Reports to: IT Client Services Manager
Title(s) of direct reports (if applicable): N/A
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. Provide 24x7 on-call support in a predefined rotation. Some travel may be required.
Additional Information: N/A
Crown Castle is an Equal Opportunity Employer.
See Job Description