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Specialist N Relocation at NRT LLC

Posted in Admin - Clerical 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Concord, California

Job Description:

We are seeking a Corporate Relocation Specialist in our fast paced Concord Center of Excellence. The position is responsible for accepting referrals from third party management companies for pre-marketing properties.  Additional responsibilities include counseling transferees, agent assignments and facilitating the appropriate paperwork and lines of communication between client consultants and assigned agents.


Essential Job Responsibilities:

-Responsible for accepting referrals from third party clients via telephone, fax and internet.

-Places referral with agent and ensures customer contact is made in a timely manner.

-Tracks follow up with agent utilizing required client forms and ensures that Broker Market Analysis is completed and returned to client for home sale referrals.

-Tracks updates for referrals on ongoing basis, ensuring accurate and timely information is received from agent regarding status, pending and final sales and reports same to referral source.

-Acts as a liaison between agent and third party client and assists with problem solving issues that arise.

-Handles data entry into multiple systems.


Basic Requirements:

-High School Diploma or equivalent.

-Two or more years of experience in a customer centric business environment with administrative responsibility

-One or more years of experience in the Relocation industry

-Proficiency in Microsoft Office: Word, Excel and Outlook.


Other Requirements:

-Excellent data entry skills with a strong attention to detail.

-Creative problem solving skills.

-Strong communication skills, verbal and written.

-Ability to interact successfully with both internal and external customers at all levels.

-Ability to multi-task, prioritize and be flexible with changing business needs in a team environment.