This job listing has expired and the position may no longer be open for hire.

Brand Ambassador at ERA Franchise Systems LLC

Posted in Sales 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Madison, New Jersey

Job Description:

Title:  Brand Ambassador, ERA Real Estate – NY, NJ, parts of PA




 We are currently looking for a Brand Ambassador, for ERA Real Estate to cover the following territory: NY, NJ, parts of PA.

The ideal candidate will reside in the territory; however we will consider candidates that reside in other locations.

The Brand Ambassador is a self-motivated and energetic individual who is passionate about the Real Estate and franchise industry and results-driven. The Brand Ambassador will work closely with our ERA Affiliated Broker/Owners within a defined specified territory. The Brand Ambassador will partner with their customers and assess the needs of their business. It is imperative that the Brand Ambassador fully understands ERA’s value proposition, leverages the Realogy Franchise Group (RFG) Center of Excellence platform in the areas of business solutions, technology solutions, data solutions and learning solutions platform. The Brand Ambassador will act as a liaison between these Centers of Excellence and ERA Broker/Owners by facilitating this process and ensuring delivery of value-added services from the brand.




  • Develop and expand relationship with ERA Real Estate Brokers within a defined geographical territory

  • Understand customer business goals and connect brand/company platform as part of solution

  • Proactively position and differentiate our products, tools and systems to reinforce the value proposition both within ERA and across Realogy

  • Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company team members where appropriate

  • Enlist the support of Centers of Excellence in the areas of Financial Planning & Analysis and Strategic Growth

  • Understand and leverage full shared consulting platform

  • Responsible for coordinating renewal efforts for all brokers within identified territory

  • Closely coordinates company executive involvement with customer management

  • Brand Ambassadors will partner with ERA’s dedicated transition team to support on-boarding for new franchisees

  • Work persistently towards brand service goals and exceeding customer expectations

  • Contribute to “One Realogy” enterprise philosophy

  • Exhibit and maintain an expert level of knowledge of ERA’s products and current market conditions in order to leverage the brand system offerings and add value to  customers

  • Coordinate with Centers of Excellence and other key staff to deliver enhanced business recommendations to Brokers

  • Respond to all inquiries from Brokers, internal brand staff and shared service teams

  • Create and maintain working positive relationships throughout the Broker’s business and staff within the organization

  • Maintain and increase broker satisfaction ratings

  • Promote events, training offerings and other initiatives to Brokers

  • Travel required to successfully manage book of business

Skills and Qualifications:


  • B.S./B.A. strongly preferred

  • 3+ years of account management, B2B sales, strongly preferred

  • Real Estate Industry experience  a plus

  • Proven customer relationship, influence management and conflict resolution skills

  • Strong communication and social media skills (written and verbal)

  • Strong presentation skills

  • Strong organizational skills

  • Ability to deliver seminars live and via web-ex technology

  • Proficiency in Microsoft Office suite

  • Field-based position with ability to travel up to 75%