Program Support Specialist III at IHRC, Inc.

Posted in Other 11 days ago.

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Location: Atlanta, Georgia

Job Description:

IHRC, Inc.

Program Support Specialist III

Location: GA - Atlanta
RefID: ind1

IHRC, Inc. is an equal opportunity and affirmative action employer. It is the policy of IHRC, Inc. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, veteran or disability status and to take affirmative action in accordance with applicable laws and Executive Orders.


JOB TITLE: Program Support Specialist III




TRAVEL: As required to fulfill the responsibilities of the position

IHRC, Inc. provides scientific, information management, management consulting, bioinformatics, and administrative program support to the Centers for Disease Control and Prevention (CDC) and other Federal and private sector clients. The successful candidate will be a full-time employee of IHRC, Inc., and will be assigned to the Epidemiology Branch (EB), Division of Viral Diseases (DVD), National Center for Immunization and Respiratory Diseases (NCIRD), at the CDC, 1600 Clifton Road, Atlanta, GA to provide support for Branch budget, finance, personnel, property management and information management activities.


The Program Support Specialist III will provide support for Epidemiology Branch budget, finance, personnel, property management and information management activities.


  • Provide, develop and manage the DVD Office of the Director (OD) intranet webpage. Maintain monthly updates, write content, and work with DVD Program Management Officer (PMO) to target material to internal DVD audience.
  • Create and develop DVD OD communications posters and display boards to highlight Division and Branch work and research. Work with both senior leadership, DVD health communications team and CDC creative services to promote DVD programs.
  • Maintain Freedom of Information Act (FOIA) database for the division and assist policy team on collection of data for FOIAs, congressional inquiries and various NCIRD data calls.
  • Compile and maintain annual publication list for division.
  • Assist with writing and editing award nominations for division research staff. Compile and track award submissions for both monthly and yearly CDC award categories.
  • Provide guidance and aid in the planning, review, and reporting of CDC data/statistical results of program project studies by performing a basic analysis of the availability, interrelationships, and accuracy and consistency, of data and generating a variety of reports.
  • Perform work related to the acquisition and/or development of program information and resource materials to support the organization's policy development and/or technical activities.
  • Collect program data or information following routine search procedures.
  • Research various resources, publications, database, libraries, etc., in order to extract, summarize, and compile information required for the activities of the organization.
  • Oversee all aspects of the operating programs and make recommendations to improve or modify methods for disseminating information to intended audiences.
  • Perform program support work such as the collection, compilation, research, and tracking of data, such as grants and research activities and associated budgets, and statistical information in support of program operations.
  • Develop and track methods for automating various types of administrative reports. Maintain files in accordance with applicable schedules and regulations and exercise initiative in establishing or revising files to meet current needs and demands for the materials.
  • Prepare standard to complex personnel documents for various incoming international fellows, research fellows, and visitors.
  • Maintain and update required monthly, annual, and as needed administrative reports.
  • Perform a wide variety of administrative tasks associated with maintaining and supporting the work performed within the organization. In addition, act as the primary liaison between the program office and administrative offices outside of the organization. Answer questions concerning policies and procedures related to support of office services, requests and shifts in priorities and commitments.
  • Develop and maintain office administrative information documents to include, but not be limited to: general office policies, requests for services, monthly and annual requirements, etc.
  • As requested, attend Branch or Division level meetings or participate in teleconferences regarding specific questions or problems pertaining to administrative activities.
  • Perform program support work such as the collection, compilation, research and tracking of data such as administrative activities and associated budgets in support of program operations.
  • Perform data entry, create Word documents, maintain spreadsheets, respond to telephone inquiries, and prepare travel arrangements.
  • Aid in coordination of materials and activities with internal and external CDC constituents.
  • Input data into spreadsheets and databases and fulfill requests for documents.
  • Assist Branch staff with travel, time and attendance and other related activities.
  • Prepare and send documents via FedEx or other appropriate mechanisms.
  • Review training requests, assist with property inventory, fax and electronically scan documents.
  • Create and maintain tracking systems for a variety of program documents.
  • Review requests for Card Key and office key requests.
  • Assist with inventory and procurement of needed Branch supplies.
  • Produce work products utilizing Microsoft Office applications including Word, Excel, Access and PowerPoint.
  • Effectively communicate, both verbally and in writing, information on administrative matters. Communications will be with Division and Branch staff, outside partners, and other federal and non-federal personnel from CDC and other agencies. This will include developing and distributing emails or other correspondence as well communicating verbally in person or by phone.


Education and Experience:
  • Bachelor’s degree in a relevant field

  • Solid administrative background to include budget, finance, personnel and property management experience
  • Organizational skills demonstrating high attention to detail and the ability to organize multiple priorities
  • Strong interpersonal skills required for team work and interaction with people across CDC and with external partners
  • Excellent written and oral communications
  • Proficiency in Microsoft Office applications including Word, Excel, Access and PowerPoint

Desirable :
  • Prior work experience at CDC
  • Experience in public health communications
  • At least 2 years of experience working in a similar position

Language Skills:
  • The candidate must possess excellent oral and written communication skills in English

  • Must be United States citizen or permanent resident or have authorization for employment in the United States

SALARY: Commensurate with qualifications and experience

To apply for this position:
  • If you are viewing this position on the IHRC Career Center, please click on the "Apply Now" button.
  • If you are viewing this position on a site other than the IHRC Career Center, you may use the "click to apply" link, or you may apply by visiting our Career Center and searching for the position number listed at the top of this position description.
  • To view all of our open positions, and to apply to those positions in which you may be interested, please visit our Career Center, which can also be reached by visiting and clicking on the "View Opportunities" link.