Job Title: Options Technician Location: La Mirada, CA Status: Full-time General Work Schedule: Monday - Friday Who we are With annual revenues of nearly $600 million, Batesville is the clear leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems, and leading-edge technology designed to help funeral directors succeed. The company’s relentless pursuit of quality, customer service and innovation has propelled Batesville to the forefront of the death care industry. While products and services have changed over time, Batesville’s mission of helping families honor the lives of those they love ®has remained the same for more than 100 years.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
Individual worth and integrity
Excellence in execution
Spirit of continuous learning and improvement
Customer focus and partnership
Our Supply Chain team consists of manufacturing, logistics, engineering and operations. We have five manufacturing facilities, five regional distribution centers and 80 customer support centers across North America. With one of the largest private fleets in the United States, we drive over 3.5 million miles per year to meet the needs of our customers.
Position Summary Receive orders for Options Products (urns) to be shipped directly to funeral homes, some personalized via the use of an engraving machine and others non-personalized.
Essential Duties and Responsibilities include the following.
Assist with shipping, receiving, and engraving urns
Inspect urns to ensure they meet exceptional quality standards
Responsible for accurate order fulfillment and inventory control
Complete general administrative and warehouse duties as directed
Engrave custom orders (laser or mechanical engravings, or sand blasting) and prepare for shipment
Maintain and trouble shoot engraving equipment
Maintain all daily reports and reporting
Interact and communicate with Batesville-based Options associates and Options customers
Other duties may be assigned
Education High school diploma or general education degree (GED) Skills Required:
Basic computer skills
Strong verbal and written communication
Be able to make quality judgments and handle all inventory issues, poor quality, correct inventory counts
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Experience
1 to 3 years related work experience and/or training
Knowledge of programs such as Coral Draw 10.
What We Offer:
Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term disability, among others.
Generous 401K Matching Program – 4% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
Vacation, paid holidays, and floating holidays
Opportunities for development and advancement
At Batesville, we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veteran