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Product Information Associate at TE Connectivity

Posted in Other 30+ days ago.

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Type: Full Time
Location: Harrisburg, Pennsylvania





Job Description:

Company Information

TE Connectivity Ltd., is a $13 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 78,000 employees, including more than 7,000 engineers, working alongside customers in nearly 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

TE Connectivity's Channel division collaborates with our distributor partners on TE s global distribution vision, strategy and business initiatives by aligning our goals to drive faster growth and better serve our mutual customers through the delivery of unsurpassed service and value. From marketing strategy, sales training and customer care to supply chain, pricing and new design engineering, TE s Channel division supports distributors throughout the entire sales process. Supporting all TE business units, Channel employees have the unique opportunity to gain a well-rounded understanding of the company. Channel owns the small customers for TE and works with a dedicated group of distribution partners to drive growth while delivering unsurpassed service and value to both TE s small indirect customers and distributors.

JOB OVERVIEW

TE Connectivity's Product Information Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They answer questions about installation, operation, configuration, customization and usage of assigned products. Their product knowledge and expertise is critical to responding to daily customer-centric activities. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

RESPONSIBILITIES & QUALIFICATIONS

COMPETENCIES

* Values: Integrity, Accountability,Teamwork, Innovation

As an Equal Opportunity Employer, TE Connectivity does not discriminate because of Race, Religion, Color, Age, Gender, Marital Status, Sexual Orientation, Gender Identity, National Origin, Physical or Mental Disability, or Protected Veteran Status, or any other categories protected by law.

Individuals with disabilities, who require a reasonable accommodation to complete this application and/or to participate in any part of the employee selection process, should contact us via e-mail at CorporateStaffing@TE.com or by phone (610) 893-9333.