Posted in Health Care 30+ days ago.
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Location: Elkhart, Indiana
Reports to Pharmacy Manager. Assists in the development and maintenance of pharmacy services that promote and provide pharmaceutical care. Participates directly in clinically-oriented services. Commitment to provide excellent customer service experience.
MISSION & VISION
Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community’s provider of outstanding quality, superior value and comprehensive health care services.
Vision: Our vision is to achieve:
· Innovative health care and well-being services of the highest quality at the greatest value
· Easy access and convenience
· Outstanding patient experiences
· Ongoing education involving physicians, patients and the community
Education and Experience
The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a Bachelor’s Degree, BS Pharmacy or PharmD. A valid Indiana pharmacy license or licensure eligibility is required. Hospital pharmacy experience and/or Pharmacy Residency employment is preferred.
Knowledge & Skills
1. Knowledge of current pharmacy laws and regulations.
2. Knowledge of proper aseptic technique and ability to prepare all forms of IV.
3. Motivation to provide pharmaceutical care to patients through a collaborative team effort among physicians, nurses, pharmacists and other practitioners responsible for the patient.
1. The ability to work at brisk pace with the ability to control multi-directional problems and questions in an orderly, correct and expedient fashion.
2. Ability to perform in a variety of practice settings, as needed (i.e., Pharmacy, satellites, Outpatient Pharmacy, Heart City, Home Infusion.)
1. Long hours of standing may be involved.
2. Some lifting and bending.
ESSENTIAL JOB DUTIES
The below statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel occupying this position.
1. Order Verification Cell:
· Reviews all orders for completeness, accuracy, compatibility, appropriateness and proper dosing with a review of the patient's profile such that the needs of all patient types are met (i.e. pediatric, neonatal, geriatrics).
· Follows standard work for order clarification, rejects orders when appropriate and follows up with a corrected order with appropriate communication type.
· Verifies physician orders, including all IV orders, utilizing standard work to ensure accuracy and proper prioritization prior to order being interfaced to nursing's bedside barcode scanning system.
· Utilizes the Unverified Orders Monitor (UVOM) to prioritize order verification and designates orders appropriately for clinical follow up.
· Follow standard work for processing "yellow messages" from Nursing.
· Utilizes the EGH P&T approved pharmacy automatic substitution to ensure adherence to the formulary.
· Calls MD to suggest a formulary substitute when non formulary item is ordered.
· Fulfills duties in Pharmacy, decentralized areas, satellites, Outpatient Pharmacy, Heart City Health Center as assigned.
· Follows standard work for meeting core measures as related to order verification.
2. Dispense/Fill Cell:
· Using aseptic technique, and following all USP 797 guidelines, compounds all admixtures, piggybacks, TPNs and other specialty solutions when needed according to batch times following standard work following par levels.
· Direct supervision over the daily operations of the IV Room as well as the training and orientation of new staff members to aseptic techniques and IV Room procedures.
· Follows and role models USP 797 guidelines in the clean room.
· Prepares and checks compound sterile products with proper priority and proper labeling - "Stat" in 30 minutes, "Now" in 60 minutes, and remaining orders according to indicated time or by next route.
· Properly completes chemotherapy and AIC profiles, and maintains chemotherapy, biological, syringe and epidural logs online.
· Completes Simplifi 797 logs.
· Ensures the double check system (RPH checking RPH) is utilized at all points in the chemotherapy dispensing process and for those specific items listed as such in the compounding book.
· Checks controlled substances pulled from pharmacy CSM to be stocked in Omnicell cabinets on regular routes and stock outs.
· Checks all repackaging, barcoding of medications (zebra), code trays, travel boxes, and other items performed by technicians in a timely manner.
· Has a general knowledge of CSM and Omnicell mechanics.
· Assists in the maintenance of efficient inventory levels.
· Offers constructive respectful feedback to technicians when errors are found utilizing this as a teaching opportunity.
· Checks Omnicell fills for new medication uploads and Patient Specific Bin loads according to physician orders -- "Stat" orders filled in 30 minutes. "Now" orders filled in 60 minutes. All others filled in time for next route delivery.
3. Clinical Cell:
· Follows standard work for completing clinical work utilizing the patient centered list (eg: renal list, antibiotic surveillance, QT prolongation meds, digoxin, etc.) and initiating and maintaining PC Ps where appropriate.
· Provides clinical pharmacokinetics, TPN and anticoagulation dosing services for all appropriate patients.
· Provides inservices to medical, pharmacy, and nursing staff as needed.
· Documents clinical notes in Electronic Medical Record with the end result of effective and appropriate communication with the healthcare team.
· Attends clinical meetings and educational inservices.
· Participates in hospital committees as assigned.
· Participation in clinical services demonstrates the ability to meet the pharmaceutical needs of all patient types (ie: pediatric, geriatric, neonatal, renally compromised patients).
· Performs clinical activity in the main pharmacy, decentralized areas, satellites, outpatient pharmacy, CHF clinic, anticoagulation clinic, other ambulatory clinics with pharmacist participation, CBM and Heart City Health Center as assigned.
· Follows standard work to assist in meeting core measures where clinical interventions are required.
· Performs patient counseling/teaching when needed.
· Completes appropriate antibiotic review per antibiotic stewardship standard work.
· Reviews Rehab patient profiles weekly, consulting with physicians on any recommendations).
· Fulfills duties of pharmacy extern preceptor and shares clinical knowledge with pharmacy externs.
4. Supporting Function Cell:
· Assists in the development of departmental policies and procedures.
· Assists in the annual review of powerplans.
· Attends meetings, reads minutes, emails and stays current with all communications.
· Shows initiative by initiating and completing special projects.
· Assists in the department activities initiated to meet regulatory agency standards.
· Provides direct supervision for technicians, maintaining continuity in workflow and efficiency.
· Participates in the orientation of new staff members, orientation is performed thoroughly and cordially.
5. Contribute to the overall effectiveness of the department
· Completing other job-related duties and projects as assigned.
STANDARDS OF BEHAVIOR
· Anticipates and takes proactive steps to ensure customer’s needs are met
· Places courtesy and service above routine and goes beyond customer expectations
· Keeps patient/work environment neat and clean
· Understands and applies job-related aspects of patient safety and identifies, reports and corrects safety concerns as quickly as possible
· Keeps others well informed
· Practices active listening
· Develops and maintains positive working relationships
· Uses problem solving techniques to resolve issues and makes decisions within personal sphere of influence
· Seeks to understand patient's experience
· Demonstrates integrity and strong business ethics
· Utilizes time and resources in a prudent manner
· Strives to continually improve department processes and services
· Projects professional image through enthusiasm towards work, behavior and appearance
· Demonstrates Beacon values verbally and through actions
· Displays and exhibits caring behaviors with each interaction
· Demonstrates self-awareness and sensitivity to the perceptions of others
· Listens carefully to input and concerns and takes appropriate action
· Interacts with dissatisfied customers in a calm, respectful manner and seeks resolutions
· Maintains confidentiality at all times
· Fosters a sense of trust and collaboration among associates
· Verbal and written communications are clear and effective
· Responds to change in a positive manner
Associate complies with the following organizational requirements:
· Attends and participates in department meetings and is accountable for all information shared.
· Completes mandatory education, annual competencies and department specific education within established timeframes.
· Completes annual employee health requirements within established timeframes.
· Maintains license/certification, registration in good standing throughout fiscal year.
· Direct patient care providers are required to maintain current BC LS (CPR) and other certifications as required by position/department.
· Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
· Adheres to regulatory agency requirements, survey process and compliance.
· Complies with established organization and department policies.
· Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
· Leverage innovation everywhere.
· Cultivate human talent.
· Embrace performance improvement.
· Build greatness through accountability.
· Use information to improve and advance.
· Communicate clearly and continuously.