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Network Operations Manager-FTZ at UPS

Posted in Transportation 30+ days ago.

Location: Indianapolis, Indiana

Job Description:

The FTZ Network Operations Manager is responsible for managing the full life cycle of Foreign Trade Zone software solutions including consulting on the development of business requirements/best practices and strategy, assuring aliment with technical standards and best practices, road-mapping, development of detailed design specifications, delivery and maintenance of new software solutions/implementations and top level support/troubleshooting of existing solutions/implementations, coordinating with project teams for planning and completion from beginning to end.

Responsibilities and Duties

  • Provides subject matter expertise on cross-functional projects to represent Brokerage Network Operations
  • Confers with Network partners to develop operational strategies, processes and procedures
  • Manages cross-functional activities to establish centralized programs for improving performance
  • Mentors and develops junior technical resources
  • Manages team of IT professionals who perform design, development, implementation and top level support
  • Prioritizes and allocates projects, products and resources with the assistance of architects and managers
  • Monitors network reports to deliver performance indices to senior management for review and analysis
  • Communicates technical issues and resolves problems at all levels of the organization both internally and externally

Knowledge and Skills

  • Possesses comprehensive knowledge of principles, practices, and procedures of Foreign Trade Zone Administration and Operation
  • Possesses some experience working with SaaS solutions/providers
  • Background in change control and quality assurance practices
  • Exhibits both strong leadership and collaborative abilities
  • Ability to work in a team fostered environment
  • Excellent problem-solving skills
  • Bachelor's Degree (or internationally comparable degree) - Preferred
  • Minimum ten years managing Applications and/or Solution Delivery of Foreign Trade Zone solutions (e.g., EZ-FTZ, GTK-FTZ, Integration Point, etc.) - Preferred
  • Minimum ten years in one or more discipline of EDI and/or Systems Integration (e.g., ETL/ELT, CRUD, Data Mapping/Modeling, Data Consolidation/Federation, EAI/ESB, ANSI X12, XML/VXML etc.) - Preferred
  • Minimum five years of application development in standard programming language (e.g., JAVA, J2EE, .NET, C/C++/C#, T-SQL, PL/SQL, Visual Basic, Angular JS, Bootstrap HTML, etc.) - Preferred
  • Minimum five years of database development in standard DB platform (e.g., MS SQL, Oracle, MySQL, DB2, stored procedures) - Preferred