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Supervisor, Testing Lab - NY at Creative Testing Solutions

Posted in Health Care 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Charlotte, North Carolina

Job Description:

Position is Shift 1, Monday - Friday, 8am - 5pm. 


Under limited direction, this position is responsible for coordinating the testing of biological specimens and reviewing test results and quality assessment data. This position is also responsible for providing skilled technical oversight in the laboratory. Serves as a resource to departments outside area of primary responsibility. Works with other team members to ensure timely and quality test results.


Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.

Assures quality customer service to all customers.

Adheres to the absence policy, as outlined by management.

Hires, supervises, trains, and evaluates performance of assigned personnel. Identifies and effectively resolves personnel issues.

Oversees and performs routine testing of biological samples.

Ensures completion of reagent preparation, pre-qualification and quality assurance.

Maintains accurate records and documentation.

Ensures donor, patient and employee confidentiality.

Reviews and ensures timely release of test results

Conducts required competency assessments and completes documentation.

Takes appropriate corrective action as necessary.

Provides routine and non-routine training to staff, as required, and ensures all training and/or re-training is documented.

Makes recommendations to revise policies and procedures, as appropriate.

Oversees the timely completion of survey and proficiency testing.

Ensures and performs (as necessary) preventive  maintenance,  quality  assurance  and calibrations on   equipment.

Identifies and repairs more complex equipment malfunctions, performs trouble shooting and notifies appropriate personnel if additional service is needed.

Ensures an adequate level of supplies and reagents are maintained.

Ensures the cleanliness of equipment and work areas. Ensures safety guidelines are adhered to.

Investigates deviations in testing, quality control and preventative maintenance. 

Is responsible for corrective action and escalates to appropriate management as necessary.

Coordinates and performs evaluations of reagents, equipment and new testing methods.

Participates on process improvement teams.

Performs all other duties, at the discretion of management, as assigned.





Bachelor’s degree required.

Must satisfy CLIA requirements for High Complexity Testing required.

California testing requirements must be met within one year, where applicable, required.


Licenses/ Certifications


Appropriate state licensure and/or certificate, where applicable, required.



Six years clinical or GMP laboratory experience required. To include:

Two year supervisory experience.


Skills/ Abilities


Must  possess  the  skills  and  abilities  to  successfully  perform  all  assigned  duties  and responsibilities.

Must be able to maintain confidentiality.

Must have analytical, statistical, personal organization, and problem solving skills.

Must have proficient computer skills.

Ability to think strategically and independently.

Effective oral and written communication skills.

Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision.

Able to organize, prioritize, and execute a variable workload and multiple priorities.





Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 1-844-220-2613 to let us know the nature of your request. A representative will respond to accommodation requests within two business days.  Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.


For more EEO information about applicant rights click here


For information about Pay Transparency rights click here  

Our organization participates in E-Verify, for more information click here

All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.